InfoSummary of reviewsThe Comfort Suites Rochester Henrietta University Area is highly regarded for its strategic location, offering easy access to major highways and local attractions such as the Rochester Institute of Technology. Its convenient positioning ensures both business and leisure travelers can explore nearby shopping and dining options while enjoying a peaceful atmosphere slightly removed from busy roads.
Guests generally enjoy the spacious and comfortable rooms, with large bathrooms enhancing the sense of openness. The rooms are noted for their cleanliness and comfort, with beds and pillows contributing to a restful stay. Despite some minor issues like worn furniture and isolated instances of mildew, the accommodations are considered satisfactory overall.
Breakfast at the hotel receives mixed reviews, with many appreciating the variety and quality of the offerings, though improvements could be made in maintaining consistent supply and addressing occasional equipment failures. Nevertheless, the breakfast is typically seen as a positive start to the day for guests.
The hotel's cleanliness is commendable, especially in common areas such as the pool, though some areas show signs of aging and could benefit from more meticulous maintenance. Despite a few isolated complaints concerning room cleanliness, the overall environment remains enjoyable.
The staff is highlighted for their friendly and professional demeanor, contributing significantly to the pleasant atmosphere of the hotel. Guests appreciate the team's accommodating nature and quality customer service, making interactions with staff a positive aspect of their stay. Overall, the Comfort Suites Rochester Henrietta University Area offers an accessible, comfortable, and welcoming experience with room for minor enhancements in certain areas. Show more
Henrietta hotel offers an inviting base in a beautiful location just off the New York thruway, five miles from Greater Rochester International Airport.
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Summary of reviewsHampton Inn & Suites Rochester/Henrietta is highly praised by guests for its exceptional combination of comfort, convenience, and service. Centrally located in Rochester with easy access to shopping, dining, and major transportation routes, it serves as an ideal base for visitors, including those visiting nearby universities like RIT. Despite its proximity to bustling areas, the hotel offers a peaceful and quiet environment.
A standout feature is the hotel's breakfast, which guests describe as abundant, varied, and delicious, featuring a mix of hot foods and healthy options, expertly attended by a kind and efficient staff. The rooms consistently impress with their spaciousness and cleanliness, equipped with modern amenities such as fridges, microwaves, and smart TVs. The comfortable beds, particularly the King size, ensure guests enjoy a restful night's sleep.
The cleanliness of the hotel is frequently noted, creating a welcoming atmosphere complemented by the friendly and professional staff, who are consistently praised for their dedication to guest satisfaction. Their accommodating nature and thoughtful touches, such as offering all-day coffee and freshly baked cookies, enhance the overall experience.
Families find the hotel accommodating, enjoying the kid-friendly environment and pet-friendly policies, alongside spacious and comfortable rooms. The pool, while receiving mixed reviews, is generally appreciated for providing a fun and safe space for children.
Overall, the Hampton Inn & Suites Rochester/Henrietta is a favored choice for travelers seeking a comfortable, reliable, and hospitable stay, with many guests expressing intentions to return for future visits. Show more
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Hotel Taking Steps Towards Sustainability
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