Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Moxy London Excel stands out for its impressive accessibility features, making it a convenient option for guests with disabilities. Located in a well-connected area, the hotel is easily accessible via the DLR, metro network and even by car, ensuring smooth transit for all guests. Inside the hotel, the accessible design is evident with amenities such as baggage carts and elevators, as well as guards positioned in key areas, including night security.
For those requiring specific accommodations, the hotel offers accessible rooms equipped with large bathrooms. There is plenty of space in the rooms and throughout the hotel, aligning with modern, youthful decor and a plethora of in-house activities, such as a Rock Band game. Fresh towels are provided daily, adding to the comfort.
Some minor improvements mentioned include a need for more plug sockets and slightly better in-room heating, but these do not significantly detract from the overall positive experience. The convenient public transport options, such as trams and metros, further enhance the hotel's appeal, making it well-connected to the rest of the city.
Overall, guests have found the Moxy London Excel to be a good value for money, balancing accessibility and modern amenities perfectly, despite the quieter surrounding area. The hotel reflects the expected standards of a Marriott, ensuring a comfortable stay for disabled guests. Show more
This hotel is frequently mentioned in lists of accessible hotels in London. It offers features designed to provide a comfortable and accommodating experience for guests with diverse accessibility needs.
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Summary of reviews related to the 'Accessible' categoryDoubleTree By Hilton London Excel stands out for its excellent accessibility for guests with disabilities. The hotel's location is ideal, offering perfect access from the fair and the airport, making it convenient for travelers attending exhibitions. The wheelchair-friendly design is evident with accessible rooms, bathrooms and lifts. Rooms are comfortably designed to cater to wheelchair users, making stays more pleasant.
The hotel's accessible layout ensures a smooth experience, further complemented by helpful and friendly staff. Guests appreciate the low noise levels, which benefit those with serious respiratory problems. Public transport options are also easily accessible, adding to the convenience.
However, the hotel does face some issues. Notably, there is no accessible parking available and a need for clearer directions was mentioned. Instances were noted where accessible rooms were not provided despite requests and the non-working lift could be problematic for guests. Additionally, the absence of a fridge in rooms and a less-than-ideal response for asthmatic-friendly conditions were pointed out.
Despite a few shortcomings, DoubleTree By Hilton London Excel offers significant advantages for disabled travelers with its accessible design, strategic location and supportive staff earning praise from guests. Show more
Accessible InnSummary of reviews related to the 'Accessible' categoryFox Connaught London ExCel has garnered mixed reviews when it comes to accessibility for guests with disabilities. On the positive side, the hotel provides accessible parking and offers rooms on the ground floor for those who cannot manage stairs, which is a thoughtful consideration. The location is highly praised with excellent rail and bus links facilitating easy travel around London.
However, the hotel faces significant challenges in terms of accessibility. Notably, the property lacks an elevator, making it difficult for guests with mobility issues or heavy luggage to access rooms on higher floors. Many reviews mention steep, narrow stairs as a major hindrance, creating unsafe conditions for those needing assistance. Additionally, the hotel appears to be understaffed with no available contact number for emergencies and reports of insufficient staff to assist hotel residents, especially those requiring help with wheelchairs or stairs.
Further complicating matters is the presence of a gate in the morning that prevents easy exit towards the pub side, which guests are not informed about. The noise from the pub, playing loud music late into the night, adds another layer of discomfort.
In summary, while the hotel's location and ground floor accessibility are commendable, significant improvements are needed to make it a truly accessible and safe option for all guests, particularly those with disabilities or mobility issues.
This hotel is designed with wheelchair-accessible rooms and bathrooms, ensuring easy access throughout the property. It features wide corridors and clearly marked sections, making the environment highly navigable for guests with mobility aids.
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Summary of reviews related to the 'Accessible' categoryAloft London Excel stands out as a hotel that caters well to guests with disabilities, offering a range of accessible features to ensure a comfortable stay. The property is lauded for its wheelchair-accessible rooms and bathrooms with easy access provided throughout the hotel, including nice wide corridors and clearly marked sections. The doors and rooms are designed to be wheelchair-friendly, making the environment more navigable.
Families traveling with children will appreciate the hotel's family-friendly atmosphere, combined with its accessibility. Aloft London Excel's close proximity to the DLR station and other public transport links makes it easy to reach central London, enhancing its convenience for those relying on public transportation.
Accessible parking and the ease of picking up and accessing the hotel add to its appeal. While there were a few mentions of poor access and rude staff at reception, these were not dominant themes. Accessibility issues that did arise were dealt with promptly, showcasing the hotel's commitment to guest satisfaction. Overall, Aloft London Excel provides a good location and facilities for guests with disabilities, ensuring both comfort and ease of travel. Show more
This hotel offers comprehensive accessibility, including wheelchair access throughout its grounds, a lift, and an accessible car park with marked disabled parking spaces. It features accessible accommodation with a double bed and emergency cords in the bathrooms.
Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel London Excel proves to be a highly accessible hotel with various features accommodating guests with disabilities. Its location offers great convenience, being close to public transport links such as the DLR and tube stations, making navigating around London straightforward. The hotel is well-connected with public transportation, ensuring ease of access to different parts of the city. Guests highly appreciate the short, pleasant walk to the nearby convention centre and the scenic waterside strolls.
The hotel ensures accessibility with facilities designed for wheelchair users and those with special needs. There are sufficient ramps, accessible elevators, spacious rooms and clear, well-maintained access paths. The reception area and parking facilities might require some improvements, but overall, amenities are built to be inclusive. Staff communication and the overall facilities receive positive remarks, highlighting the hotel's commitment to providing a comfortable and accessible stay for all guests. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe ibis London Excel-Docklands Hotel receives favorable feedback for its accessibility, making it a convenient option for guests with disabilities. The hotel's prime location stands out, being just a few minutes’ walk from the Excel exhibition center and easily accessible via metro and train stations. Guests appreciate the hotel's wheelchair accessible rooms and general ease of access throughout the property.
The hotel is commended for being close to most attractions and transport options with tube and DLR stations in close proximity. This convenience is highlighted as a significant advantage for guests attending events or requiring easy transit options. The staff's responsiveness to special requests, such as providing rooms close to the elevator, adds to the welcoming experience for disabled guests.
However, it's worth noting that one reviewer pointed out the lack of accessible fire exits, which could be a concern for those with mobility issues. Despite this, the predominant feedback underscores the hotel’s commitment to providing a comfortable and accessible stay for all guests. Show more