4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Plaza has received mixed reviews concerning its four-star rating and facilities. While some guests find it to be a beautiful, modern and clean hotel that deserves its four-star status, many feel it falls short of expectations typically associated with this rating. Several reviews point out that the rooms, though nicely arranged and sufficient for a short stay, are outdated and do not reflect the quality one would anticipate from a four-star establishment.
The cleaning standards and breakfast offerings have also been criticized with guests noting limited variety and quality in breakfast products. While some praise the comfortable and quiet environment, others call the facilities old and in need of renovation.
In terms of service, opinions are divided. Some reviews highlight excellent service and facilities befitting a four-star hotel, whereas others feel both the service and amenities are more consistent with a three-star—or even two-star—establishment. Overall, the reviews suggest a discrepancy between the perceived and actual standard of the hotel with several areas identified for improvement to truly meet four-star expectations.
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