4-Star HotelLocated in Mutxamel, this hotel offers a golf course and various leisure facilities. It is a suitable option for those seeking a relaxing getaway with recreational activities.
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Summary of reviews related to the '4 Star' categoryHotel Bonalba Alicante receives mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel does not live up to its advertised four-star standard. The condition of the hotel and its facilities have been cited as below expectations for a hotel of this category. There are frequent mentions of outdated rooms and common areas, particularly noting that carpets in the rooms and hallways need to be renewed.
The quality and variety of food, especially at breakfast and dinner, have also been criticized with some guests describing the dining experience as below par for a four-star establishment. Customer service has been highlighted as an area needing significant improvement to meet the expected standards of a superior four-star hotel.
On a positive note, there are mentions that the hotel has a lot of potential and receives an overall rating that aligns with a four-star classification. Nevertheless, the consensus among reviewers suggests that Hotel Bonalba Alicante needs substantial enhancements in maintenance, food quality and service to fully justify its four-star rating.
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