4-Star HotelLocated next to the Citadel and Casino of Namur, this hotel features a free outdoor swimming pool, free WiFi, and an à-la-carte restaurant. Guests have access to a fitness area and a wellness center, providing both recreation and relaxation.
Show more
Summary of reviews related to the '4 Star' categoryHotel The Royal Snail, often praised for its impressive four-star ambiance and excellent standing, offers a mixed experience according to guest reviews. Many visitors commend the hotel's four-star service and customer care, which aligns with the expectations of a four-star rating. However, there is significant feedback indicating that the hotel falls short in certain areas.
The rooms, described as relatively small and lacking sufficient comfort, don't meet the standards of a four-star hotel for several guests. Many reviews mention that the room sizes are inadequate when compared to other four-star hotels, both in Belgium and globally. Additionally, issues with the portable air conditioning units have been highlighted with several guests noting that the units operate more like large fans rather than providing effective cooling, which diminishes the overall comfort level.
While some guests rate their stay as a worthy four-star experience, others feel the hotel doesn't fully deserve its rating, especially when taking into account room size and comfort. Despite the positive aspects such as ambiance and customer service, there are recurring suggestions for improvement to truly live up to the four-star standard that many guests expect.
Show moreRead review summaries for all categories
