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Summary of reviewsTrivelles Regency in Nottingham serves as a mixed bag of experiences for its guests with numerous positive highlights alongside notable drawbacks.
Starting with location, the hotel enjoys a strategic central position, making it convenient for guests to access Nottingham's city center, Nottingham Trent University and local amenities such as restaurants and shops. The proximity to public transport, including a nearby tram stop and bus connections, further enhances its appeal. However, the surrounding area has a sketchy reputation, particularly at night with issues related to cleanliness and the availability of safe parking.
The rooms at Trivelles Regency are often appreciated for their spaciousness, modern design and amenities such as large TVs, kitchen facilities and comfortable beds. The aesthetic appeal with elements like brick wall accents and balconies on some rooms, add to the cozy atmosphere. Nevertheless, cleanliness and maintenance standards vary greatly with some guests reporting dirty carpets, stained linens and functional problems such as broken tiles and faulty air conditioning.
When it comes to cleanliness, the overall impression is mixed. While some guests commend the clean bathrooms and tidy rooms, others encounter severe cleanliness issues, including stains, cobwebs and unpleasant odors. The exterior and surrounding areas further contribute to this inconsistency, creating an overall sense of neglect in some parts of the hotel.
The hotel's staff generally receive positive feedback for their friendliness and helpfulness with particular commendations for individuals like Omar and Mr. Vaughan for their exceptional service. However, inconsistency is evident with a few guests encountering rude or unprofessional behavior from some staff members.
Breakfast offerings at Trivelles Regency fall short of expectations, as many guests note the lack of any breakfast service despite advertising and high charges. This absence is a major point of disappointment and a common suggestion is for the hotel to provide a breakfast option to improve the guest experience.
WiFi service at the hotel garners mixed reviews as well with many praising its quality and convenience for streaming services, while others experience connectivity issues, suggesting variable performance across different hotel areas.
For families, Trivelles Regency provides soundproof rooms that mitigate external noise, but the hotel isn't particularly accommodating for those with children due to limited room space and restricted guest policies.
Bed comfort receives varied feedback with many guests enjoying soft, cozy beds conducive to a good night's sleep, though others report beds being smaller than expected, old or uncomfortable due to issues like visible springs and lumpy mattresses. Pillow quality also varies with some finding them adequate while others desire more support.
In summary, Trivelles Regency in Nottingham offers convenience and good room amenities at a cost of inconsistent cleanliness and service quality, making it a viable option for some but perhaps less appealing for families or those seeking flawless accommodation.
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