7,258,491 hotelsin 60 categories
4-Star Hotels with Infinity Pool in Quintana Roo
22 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
$
Info
Summary of reviews
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Categories
Pool
Infinity Pool
Outdoor Pool
4 Star
Family
$
Info
Summary of reviews
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Categories
4 Star
Pool
Infinity Pool
Private Pool
Outdoor Pool
Health & Safety
$
Info
Summary of reviews
Emporio Cancun - Buy All Inclusive Option is a fantastic hotel for beach lovers with a great location right on the beautiful Caribbean beach. The breakfast buffet is delicious and satisfying with a mix of traditional Mexican and American food. The hotel offers great dining options with two a la carte restaurants and a buffet, although some guests noted that the wait times for meals could be long. The rooms are spacious and comfortable with modern amenities and beautiful views of the ocean, although some guests mentioned issues with dampness and cleanliness. The hotel is praised for being clean and well-maintained with exceptional service provided by friendly and attentive staff. The enormous amount of swimming pools and beautiful private beach make Emporio Cancun - Buy All Inclusive Option a great option for families looking to enjoy a vacation in Cancun. The beds are cozy and comfortable, although a small minority found them uncomfortable. Overall, Emporio Cancun - Buy All Inclusive Option provides an exceptional location and beach experience with great amenities and service.
Categories
Pool
Infinity Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
4 Star
Beach
$
Info
Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Infinity Pool
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
$
Info
Summary of reviews
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
4 Star
Pool
Infinity Pool
Outdoor Pool
Golf
$
Info
Summary of reviews
Grand Oasis Tulum Riviera - All Inclusive receives praise for its stunning beachfront location, offering guests easy access to turquoise waters and serene sandy shores. The resort's proximity to renowned attractions such as Akumal Beach and Tulum enhances its appeal as a fantastic base for both relaxation and exploration. The atmosphere is enriched by a charming environment complete with lovely dining options and numerous pools, providing diverse and scenic views for guests to unwind.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
Categories
Pool
Infinity Pool
Children's Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
4 Star
Beach
$
Info
Summary of reviews
Aloft Cancun offers a vibrant and comfortable stay, appreciated by many for its ideal location in the heart of Cancun's bustling hotel zone. Guests have praised the hotel's proximity to the stunning public beaches, iconic nightlife venues like Coco Bongo, as well as a variety of restaurants and shopping areas. The convenience of nearby public transportation, supermarkets, and currency exchange services adds to the allure for travelers seeking both relaxation and exploration.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Beach
$
Info
Summary of reviews
Real Inn Cancún stands out primarily for its exceptional location in Cancún's Hotel Zone, showcasing picturesque lagoon views and convenient access to both bustling downtown and serene beach areas. Its strategic position makes it easy for guests to reach Isla Mujeres, Playa del Carmen and various public beaches without hassle. The hotel’s proximity to bus stations further enhances its convenience for transit users. While the immediate dining options are limited, efficient public transportation mitigates this minor drawback.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
Categories
4 Star
Infinity Pool
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
$
Info
Summary of reviews
Ocean Dream Cancun by GuruHotel stands out primarily for its excellent location in Cancun's lively hotel zone, offering direct beach access and proximity to popular nightclubs such as Coco Bongo and Senor Frogs. The convenience is further enhanced by nearby supermarkets, pharmacies and artisanal markets. The hotel’s spot is ideal for both relaxation and nightlife, complemented by well-maintained pools and beach areas.
The beach is frequently lauded, praised for its beauty, ample seating and numerous amenities, making it a perfect spot for family fun. The pool facilities are equally admired, featuring clean, aesthetically pleasing pools with functional amenities such as a swim-up bar and warm water.
Guest reviews reflect mixed feelings about the accommodations. Many appreciated the spacious rooms with breathtaking ocean views and convenient amenities like air conditioning and kitchen facilities. However, there are recurring complaints about outdated furniture, poor maintenance and cleanliness issues, including musty odors and occasional pests.
The breakfast experiences vary with some guests enjoying the friendly and attentive service and tasty items like fluffy pancakes and chilaquiles verdes. Complaints, however, focus on limited menu options, high prices and inconsistent quality. Dinner at the hotel’s restaurant earns praise for flavorful dishes like ceviche and wedges but faces criticisms for high prices, limited variety and service issues such as slow responses and incorrect orders.
The staff receive contrasting reviews. Many guests describe them as friendly, helpful and attentive, especially praising the housekeeping, pool staff and bartenders like Rocky. Nevertheless, there are significant complaints about unfriendliness, particularly among reception staff and service inefficiencies.
Wi-Fi service exhibits inconsistency; some guests report good connectivity and speed, while others face challenges with weak signals and connectivity problems in certain areas. The parking facilities are well-appreciated for being secure, private and conveniently located, adding to the overall guest convenience.
Ocean Dream Cancun by GuruHotel is well-suited for families, offering enjoyable family-oriented amenities and safe, comfortable accommodations. While certain aspects like unclear family rates and high food costs drew some criticism, the hotel remains praised as a family-friendly destination.
In essence, Ocean Dream Cancun by GuruHotel offers a balanced experience, excelling in location, beach and pool offerings, while rooms, dining and some service aspects show room for improvement.
The beach is frequently lauded, praised for its beauty, ample seating and numerous amenities, making it a perfect spot for family fun. The pool facilities are equally admired, featuring clean, aesthetically pleasing pools with functional amenities such as a swim-up bar and warm water.
Guest reviews reflect mixed feelings about the accommodations. Many appreciated the spacious rooms with breathtaking ocean views and convenient amenities like air conditioning and kitchen facilities. However, there are recurring complaints about outdated furniture, poor maintenance and cleanliness issues, including musty odors and occasional pests.
The breakfast experiences vary with some guests enjoying the friendly and attentive service and tasty items like fluffy pancakes and chilaquiles verdes. Complaints, however, focus on limited menu options, high prices and inconsistent quality. Dinner at the hotel’s restaurant earns praise for flavorful dishes like ceviche and wedges but faces criticisms for high prices, limited variety and service issues such as slow responses and incorrect orders.
The staff receive contrasting reviews. Many guests describe them as friendly, helpful and attentive, especially praising the housekeeping, pool staff and bartenders like Rocky. Nevertheless, there are significant complaints about unfriendliness, particularly among reception staff and service inefficiencies.
Wi-Fi service exhibits inconsistency; some guests report good connectivity and speed, while others face challenges with weak signals and connectivity problems in certain areas. The parking facilities are well-appreciated for being secure, private and conveniently located, adding to the overall guest convenience.
Ocean Dream Cancun by GuruHotel is well-suited for families, offering enjoyable family-oriented amenities and safe, comfortable accommodations. While certain aspects like unclear family rates and high food costs drew some criticism, the hotel remains praised as a family-friendly destination.
In essence, Ocean Dream Cancun by GuruHotel offers a balanced experience, excelling in location, beach and pool offerings, while rooms, dining and some service aspects show room for improvement.
Categories
4 Star
Infinity Pool
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
$
Info
Categories
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
4 Star
Rooms with Jacuzzi / Hot-Tub
From $200
$
Info
Categories
Pool
Infinity Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
4 Star
Luxury
$
Info
Summary of reviews
BSEA Cancun Plaza Hotel is highly regarded for its fantastic beachfront location within Cancun's hotel zone, offering easy access to both the beach and essential amenities such as convenience stores and public transportation. Guests appreciate its proximity to the airport and the beautiful, seaweed-free beach, which provides a serene environment and spectacular ocean views. The hotel offers spacious rooms equipped with amenities like refrigerators, microwaves and kitchenettes, many featuring breathtaking ocean views.
While the hotel receives mixed feedback regarding its breakfast, some guests enjoy the variety and the sea views during meals. However, many feel the breakfast is overpriced and lacks inclusion in the room rate. Dinner experiences vary with some guests praising the delicious food and great service, despite complaints about high prices and limited variety.
Cleanliness reviews are also mixed with many guests commending the tidy and well-maintained pool and beach areas, while others note issues like mold, insects and inconsistent housekeeping. The pool itself is a standout feature, often described as lovely and offering beautiful ocean views, making it a fantastic place for relaxation.
The staff at BSEA Cancun Plaza are generally praised for their friendliness and professionalism, particularly the housekeeping staff and certain receptionists. However, inconsistencies in service quality, especially at the reception and the restaurant, have been noted by some guests. The hotel also provides ample, secure and free parking, adding convenience for those traveling by car.
Despite the hotel's age showing through maintenance issues and some reports of outdated decor, the lovely beachfront location, beautiful views and spacious rooms make it a solid option for those prioritizing natural beauty and convenience. The combination of excellent beach access, a clean pool and friendly staff contributes to a memorable and relaxing stay for many guests.
While the hotel receives mixed feedback regarding its breakfast, some guests enjoy the variety and the sea views during meals. However, many feel the breakfast is overpriced and lacks inclusion in the room rate. Dinner experiences vary with some guests praising the delicious food and great service, despite complaints about high prices and limited variety.
Cleanliness reviews are also mixed with many guests commending the tidy and well-maintained pool and beach areas, while others note issues like mold, insects and inconsistent housekeeping. The pool itself is a standout feature, often described as lovely and offering beautiful ocean views, making it a fantastic place for relaxation.
The staff at BSEA Cancun Plaza are generally praised for their friendliness and professionalism, particularly the housekeeping staff and certain receptionists. However, inconsistencies in service quality, especially at the reception and the restaurant, have been noted by some guests. The hotel also provides ample, secure and free parking, adding convenience for those traveling by car.
Despite the hotel's age showing through maintenance issues and some reports of outdated decor, the lovely beachfront location, beautiful views and spacious rooms make it a solid option for those prioritizing natural beauty and convenience. The combination of excellent beach access, a clean pool and friendly staff contributes to a memorable and relaxing stay for many guests.
Categories
4 Star
Infinity Pool
Pool
Infinity Pool
Indoor Pool
Outdoor Pool
$
Info
Summary of reviews
The Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Sustainability Journey
$
Info
Summary of reviews
Hotel The Palm in Playa del Carmen is a standout destination praised for its superb location and appealing amenities. Located just a brief stroll from the popular Fifth Avenue and beautiful sandy beaches, the hotel offers guests unparalleled access to the vibrant city life, including local shops, restaurants, and nightlife. Despite its central location, the hotel offers a peaceful retreat with quiet rooms that allow guests to unwind away from the city hustle.
The spacious and well-designed rooms are notably comfortable, with modern decor and practical amenities such as kitchenettes and cozy TV areas, meeting most guests' expectations. While the beds receive mixed reviews, many guests find them super comfortable, although improvements could be made regarding the condition of certain mattresses and pillows.
The rooftop pool is particularly celebrated for its stunning sea views and tranquil atmosphere, making it an ideal spot for relaxation. The rooftop bar also enhances the experience, offering refreshing drinks in an inviting setting. Additionally, the hotel's secure underground parking provides valuable convenience for those traveling with vehicles.
Staff at Hotel The Palm are generally commended for their friendliness and attentiveness, contributing positively to guests' experiences. While there are occasional inconsistencies, particularly at reception, most interactions are positive, with staff willing to go above and beyond to ensure a pleasant stay.
The breakfast offering presents flavorful options with some Mexican specialties; however, there is room for improvement in terms of variety and service consistency. Cleanliness standards are mostly high, although there are occasional reports of lapses in certain areas which could be addressed.
Free Wi-Fi is available, though it can sometimes be unreliable, particularly within rooms, pointing to potential areas for future enhancement. The bustling nightlife and the hotel's proximity to it might affect those sensitive to noise, but it is perfect for partygoers who enjoy being in the heart of the action.
Overall, Hotel The Palm shines as a comfortable and convenient choice for travelers looking to explore Playa del Carmen while enjoying moments of tranquility, backed by a generally strong service team and an enviable central location.
The spacious and well-designed rooms are notably comfortable, with modern decor and practical amenities such as kitchenettes and cozy TV areas, meeting most guests' expectations. While the beds receive mixed reviews, many guests find them super comfortable, although improvements could be made regarding the condition of certain mattresses and pillows.
The rooftop pool is particularly celebrated for its stunning sea views and tranquil atmosphere, making it an ideal spot for relaxation. The rooftop bar also enhances the experience, offering refreshing drinks in an inviting setting. Additionally, the hotel's secure underground parking provides valuable convenience for those traveling with vehicles.
Staff at Hotel The Palm are generally commended for their friendliness and attentiveness, contributing positively to guests' experiences. While there are occasional inconsistencies, particularly at reception, most interactions are positive, with staff willing to go above and beyond to ensure a pleasant stay.
The breakfast offering presents flavorful options with some Mexican specialties; however, there is room for improvement in terms of variety and service consistency. Cleanliness standards are mostly high, although there are occasional reports of lapses in certain areas which could be addressed.
Free Wi-Fi is available, though it can sometimes be unreliable, particularly within rooms, pointing to potential areas for future enhancement. The bustling nightlife and the hotel's proximity to it might affect those sensitive to noise, but it is perfect for partygoers who enjoy being in the heart of the action.
Overall, Hotel The Palm shines as a comfortable and convenient choice for travelers looking to explore Playa del Carmen while enjoying moments of tranquility, backed by a generally strong service team and an enviable central location.
Categories
4 Star
Pool
Infinity Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Grand Fifty Suites in Playa del Carmen garners notable acclaim for its strategic yet tranquil location. Proximity to the bustling Fifth Avenue offers easy access to numerous restaurants, shops and nightlife while maintaining a peaceful environment. Guests appreciate the short walk to the beach and commend the hotel for providing excellent value for money, modern facilities and a welcoming staff. The rooftop pool, offering stunning ocean views, is a particularly cherished spot for relaxation.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
$
Info
Summary of reviews
Hotel 52 Playa del Carmen offers a well-rounded experience for travelers seeking an accessible yet tranquil accommodation option in Playa del Carmen. The hotel benefits from a prime location near the vibrant 5th Avenue, famous for its shops, restaurants and entertainment, while being just a short walk from the beach. This strategic positioning allows guests to enjoy the bustling city life and serene beach visits without the noise and hustle of the main tourist areas. The private, secure parking adds an extra layer of convenience, particularly for those traveling by car.
The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.
The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.
Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.
The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.
The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.
The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.
For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.
Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.
The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.
Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.
The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.
The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.
The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.
For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.
Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Soho Playa Hotel is a highly praised boutique hotel located in the heart of Playa del Carmen, celebrated for its prime location, charming ambiance, and attentive service. Its proximity to key areas like Fifth Avenue and Mamitas Beach allows guests easy access to the city's lively nightlife and stunning shores, while still offering a peaceful retreat. The hotel's friendly and helpful staff are consistently highlighted, with individuals such as Cinthya, Carlos, Gabriela, Nancy, and Tony noted for their exceptional customer service and multilingual skills.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
$
Info
Summary of reviews
Suites Malecon Cancun receives high praise for its prime location, situated directly above Plaza Las Americas, a major shopping center. This strategic placement provides guests with easy access to a variety of services including restaurants, shops, entertainment options like movie theaters and public transportation. The central position also ensures safety with secure parking and attentive staff. Spectacular views from many of the rooms enhance the overall experience, making Suites Malecon Cancun an ideal choice for those seeking convenience and accessibility within Cancun. However, the bustling nightlife in the area can result in significant noise disruptions, which may be a concern for light sleepers.
Guests highlight the spaciousness and comfort of the rooms, which come well-equipped with modern amenities such as fridges, microwaves, coffee makers and washing machines. The rooms, particularly those on higher floors with balconies and jacuzzis, offer spectacular views. Daily cleaning services maintain a high standard of cleanliness. However, there are occasional maintenance issues and some reports of minimalist or outdated decor. Despite these minor setbacks, the comfortable beds, good location and overall value contribute positively to the guest experience.
Cleanliness throughout the hotel is generally praised with rooms described as clean, spacious and well-maintained. Housekeeping staff receive commendation for their thoroughness and promptness, ensuring a high standard of tidiness. While the common areas are mostly clean and secure, there are some isolated reports of specific maintenance issues such as dirty pools and stained sofas. Nevertheless, the overall cleanliness and modern atmosphere are frequently appreciated.
The hotel staff are noted for their friendliness, helpfulness and courteousness. Specific staff members, such as those at the main reception and car park, receive special mentions for their professionalism. Security personnel are also praised for their efficiency. While the majority of interactions are positive, there are occasional reports of inconsistencies in service quality and attentiveness.
The Wi-Fi service is a mixed experience for guests. While some find it excellent, many report slow or inconsistent speeds, frequent disconnections and weak signal strength, particularly in the rooms. This inconsistency can be frustrating, especially for those needing reliable internet for work.
The gym receives more positive feedback, appreciated for its 24/7 accessibility and well-maintained equipment. However, some guests note that it is small and some machines are either old or not functioning properly. Despite these concerns, the gym is generally viewed as a valuable addition to the hotel amenities.
The pool area features a beautiful, well-maintained space with a large infinity pool offering excellent views. Its 24-hour accessibility is a significant advantage. However, there are consistent maintenance issues such as loose tiles and dirty water. Despite these concerns, the pool's overall appeal remains strong.
Parking at Suites Malecon Cancun is largely praised for its convenience and security. With ample, free and secure spaces available 24/7, guests can enjoy peace of mind. While some find navigating the parking system initially challenging, staff assistance helps alleviate this issue, maintaining a generally favorable view of the facility.
In conclusion, Suites Malecon Cancun delivers a convenient, clean and comfortable stay with easy access to various amenities and attractions. The staff's friendliness and the hotel’s strategic location are significant positives, although noise from nearby nightlife and occasional maintenance issues can be drawbacks.
Guests highlight the spaciousness and comfort of the rooms, which come well-equipped with modern amenities such as fridges, microwaves, coffee makers and washing machines. The rooms, particularly those on higher floors with balconies and jacuzzis, offer spectacular views. Daily cleaning services maintain a high standard of cleanliness. However, there are occasional maintenance issues and some reports of minimalist or outdated decor. Despite these minor setbacks, the comfortable beds, good location and overall value contribute positively to the guest experience.
Cleanliness throughout the hotel is generally praised with rooms described as clean, spacious and well-maintained. Housekeeping staff receive commendation for their thoroughness and promptness, ensuring a high standard of tidiness. While the common areas are mostly clean and secure, there are some isolated reports of specific maintenance issues such as dirty pools and stained sofas. Nevertheless, the overall cleanliness and modern atmosphere are frequently appreciated.
The hotel staff are noted for their friendliness, helpfulness and courteousness. Specific staff members, such as those at the main reception and car park, receive special mentions for their professionalism. Security personnel are also praised for their efficiency. While the majority of interactions are positive, there are occasional reports of inconsistencies in service quality and attentiveness.
The Wi-Fi service is a mixed experience for guests. While some find it excellent, many report slow or inconsistent speeds, frequent disconnections and weak signal strength, particularly in the rooms. This inconsistency can be frustrating, especially for those needing reliable internet for work.
The gym receives more positive feedback, appreciated for its 24/7 accessibility and well-maintained equipment. However, some guests note that it is small and some machines are either old or not functioning properly. Despite these concerns, the gym is generally viewed as a valuable addition to the hotel amenities.
The pool area features a beautiful, well-maintained space with a large infinity pool offering excellent views. Its 24-hour accessibility is a significant advantage. However, there are consistent maintenance issues such as loose tiles and dirty water. Despite these concerns, the pool's overall appeal remains strong.
Parking at Suites Malecon Cancun is largely praised for its convenience and security. With ample, free and secure spaces available 24/7, guests can enjoy peace of mind. While some find navigating the parking system initially challenging, staff assistance helps alleviate this issue, maintaining a generally favorable view of the facility.
In conclusion, Suites Malecon Cancun delivers a convenient, clean and comfortable stay with easy access to various amenities and attractions. The staff's friendliness and the hotel’s strategic location are significant positives, although noise from nearby nightlife and occasional maintenance issues can be drawbacks.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
From $135
$
Info
Summary of reviews
Casa Tortugas Boutique Hotel in Cancun has garnered widespread acclaim as an authentic hidden gem, offering a tranquil oasis amidst the vibrant hotel zone. The hotel’s prime location ensures guests have convenient access to the ferry terminal to Isla Mujeres and local attractions, while the serene environment provides a peaceful retreat from the bustling city. Guests appreciate the stunning lagoon views and the beautifully maintained infinity pool, which offers magnificent sunset vistas.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
Categories
4 Star
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
$
Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Beach
Categories
2
Map