The pool at Ramada Encore by Wyndham Puebla garners mixed reviews from guests. On the positive side, the pool is indoor and heated, which many guests appreciate, noting that the temperature is often comfortable and ideal for relaxation. Families with children particularly enjoy it, as kids can have fun diving and playing around. The pool's warm water is highlighted as a significant advantage, making it pleasant for use even on colder days. Moreover, the pool area is described as nice with clear signaling for entry.
However, there are several criticisms. Many guests find the pool to be small and often overcrowded. Issues with maintenance are frequently mentioned with reports of the pool being dirty, cloudy and having a strong chlorine smell. The pool's cleanliness and water quality are inconsistent and at times it hasn't been open or available to guests, which has caused disappointment. Additionally, the pool's heating system has been unreliable, sometimes resulting in cold water. There are also comments about the pool area being less pleasant than expected with worn pool towels and a generally depressing atmosphere.
Overall, while the heated pool is a potential highlight of the stay for families and those seeking warm water, its small size, overcrowding, maintenance issues and occasional lack of availability detract from the experience.
Holiday Inn Puebla Finsa by IHG, boasts a beautiful pool area that guests love. According to reviews, the pool is not overcrowded and has a good view, making it the most beautiful part of the hotel. Guests appreciate the attentive staff who keep the pool clean and at a comfortable temperature. Some guests particularly enjoyed that the pool is covered and warmed, allowing them to swim regardless of the weather. The water is reportedly very clean and in good condition, although some negative reviews mentioned issues with cleanliness and lack of heating. Families especially enjoyed the pool and some guests cited the pool as the main reason for their hotel choice. However, a few guests complained about the pool's limited hours and the need to make reservations in advance. Overall, the pool at Holiday Inn Puebla Finsa is reportedly excellent and a highlight of the hotel.
The pool area at Fiesta Inn Express Puebla Finsa receives mixed reviews from guests. Many visitors appreciate the fact that the pool is covered, which makes it appealing for family activities, especially for those with children. Some guests mention that the pool is supposed to be heated, with a focus on the enjoyable and relaxing ambiance it provides. However, numerous reviews consistently highlight that the pool water remains cold, despite claims of being heated. Cleanliness of the pool is another area of concern, with some visitors finding it not well-maintained during their stay. Despite these issues, the pool is still considered a positive experience for many, particularly when combined with the friendly service of the hotel's staff and a good breakfast offering. However, guests should be prepared for a potentially chilly swim if they choose to enjoy this facility.
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