Hotels, Guesthouses, Aparthotels, Hostels in Cancun

Hotel Alux Cancun

Hotel in Cancun

7.2

Good

From $35

$

Info Categories

Cheap Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

The Grand Oasis Cancun - All Inclusive

Resort in Cancun

6.3

Rated

From $209

$

Info Summary of reviewsThe Grand Oasis Cancun - All Inclusive offers a memorable vacation experience with a mixture of standout features and areas for improvement.

One of the hotel's greatest strengths is its prime location. Situated right on a beautiful beachfront and in the heart of Cancun’s hotel zone, it provides easy access to the ocean, local attractions, malls and nightlife. The picturesque setting with vast green areas and vibrant wildlife, including peacocks, creates a tranquil yet lively atmosphere. The well-maintained grounds and clean facilities further enhance the overall aesthetic, making it a top choice for those looking to balance relaxation with the energetic Cancun vibe.

While breakfast at the hotel receives mixed reviews, many guests commend the well-stocked buffet for its wide array of options and the friendly staff. However, there are concerns over variety, quality and service efficiency with some guests experiencing long lines and repetitive menus. The dinner experience follows a similar pattern with specific restaurants like the steakhouse and Tatish gaining praise for their delicious offerings. However, long wait times and challenges in securing reservations are frequently mentioned, indicating room for improvement in service and variety.

The rooms at Grand Oasis Cancun present a mixed bag. Positive aspects include spacious layouts, cleanliness and stunning ocean views in many accommodations. However, many guests report outdated furnishings, maintenance issues and cleanliness problems, particularly in bathrooms. The noise level is also a concern due to thin walls and proximity to common areas.

Cleanliness across the hotel is generally appreciated, especially in common areas, beaches and pools. However, some guests encounter infrequent housekeeping, issues with dirty rooms and problematic areas like unclean terraces and bathrooms, indicating inconsistent service.

Staff interactions vary significantly. While some guests highlight friendly and attentive personnel, particularly among housekeeping and food service teams, many others report instances of rudeness, unprofessionalism and slow service, especially at the front desk and among concierge staff.

WiFi services also draw mixed reactions. While some guests find the connection satisfactory in common areas, many are dissatisfied with the necessity to pay for WiFi and limited device access. Connectivity issues and intermittent service add to the frustration for many visitors.

The pool areas are a major highlight, praised for their size, cleanliness and vibrant ambiance, although occasional overcrowding and maintenance concerns are noted. The beach is another standout feature, celebrated for its natural beauty, cleanliness and easy access. Minor issues like limited beach chairs and occasional seaweed do not significantly impact its positive reception.

Guests also enjoy the well-maintained tennis courts and the convenience of ample, secure parking, despite minor organizational issues. Family amenities and activities receive favorable mentions, adding to the hotel’s appeal for guests of all ages.

Overall, The Grand Oasis Cancun - All Inclusive excels in offering a beautiful setting, diverse entertainment options and convenient access to Cancun's highlights. However, improvements in dining variety, room maintenance, cleanliness and staff professionalism could enhance the experience for future guests.
Show more Categories

Luxury Resort

Beachfront Resort

Resort near The Beach

Hotel Plaza Kokai Cancún

Hotel in Cancun

8.0

Very Good

From $38

$

Info Summary of reviewsHotel Plaza Kokai Cancún receives consistent praise for its advantageous central location in downtown Cancun, making it an ideal base for travelers. Situated near the ADO bus station, it offers easy access to various parts of the city and beyond, including local markets, restaurants, shops and supermarkets. The proximity to major thoroughfares and essential amenities ensures convenience and value for money, making it a smart choice for budget-conscious travelers. Cleanliness and comfort are noted as standout features with positive interactions with staff enhancing the overall stay experience.

The hotel's breakfast offerings receive mixed feedback; positively, it's described as affordable and well-prepared with good seasoning and attentive service. Dishes like chilaquiles are well-liked, although some guests have found the breakfast options limited and inconsistent. Despite these mixed reviews, the convenience and affordability of the breakfast contribute to a generally pleasant dining experience.

Dinner at the hotel's on-site restaurant is frequently praised for its quality and reasonable pricing with dishes like paella receiving high marks. The restaurant's service and the 10% discount on lunch and dinner further enhance its appeal. Although some guests find the menu options limited and slightly expensive, the combination of good taste, satisfying portions and excellent service make it a recommended dining spot.

The rooms are described as spacious, clean and comfortable with functional decor. However, some guests mention that the rooms feel dated and have issues such as noisy air conditioning and occasional maintenance problems. Despite these drawbacks, the overall comfort, cleanliness and spaciousness of the rooms are valued by guests, particularly for their proximity to the bus station and city center.

Cleanliness is generally a strong point with high standards maintained throughout the hotel, especially in the rooms. However, the pool area is often reported to be poorly maintained with issues such as murky water and unclean surroundings. Despite this, the hotel's dedication to cleanliness in other areas helps maintain a positive overall impression.

The hotel staff receives mixed reviews. Many guests praise the friendliness and helpfulness of the reception and concierge staff, while others report negative experiences with the breakfast area attendants and night staff. Despite these inconsistencies, the overall impression is that the staff enhances the stay with their welcoming and efficient service.

WiFi connectivity at the hotel is inconsistent with some guests experiencing reliable service while others face challenges with weak and intermittent signals.

The pool area receives mixed reviews with concerns about cleanliness and maintenance frequently noted. Despite these issues, a few guests find the pool area enjoyable when well-maintained.

For families, the hotel is seen as a convenient and family-friendly option due to its central location and access to various attractions. While some guests face issues with room amenities and bedding arrangements, the overall experience is positive.

The beds receive generally positive reviews for being spacious and comfortable, though some guests find certain beds hard or worn out. Overall, the majority of guests express satisfaction with the bed comfort.

Though the hotel may not fully meet the expectations of a four-star rating, it is considered to provide excellent value for money with reasonable amenities and cleaning services. Its affordability makes it an attractive option for both leisure and business travelers.
Show more Categories

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Hotel Imperial Laguna Faranda Cancún

Hotel in Cancun

6.7

Rated

From $52

$

Info Summary of reviewsHotel Imperial Laguna Faranda Cancún is generally well-regarded for its prime location near the enchanting lagoon and vibrant Hotel Zone, making it convenient for guests to access pristine beaches, nightlife, restaurants and essential services. The tranquil lagoon views and peaceful atmosphere enhance its appeal for visitors.

While breakfast options receive mixed feedback due to the lack of morning restaurant service, dinner experiences are highly praised. Guests enjoy delicious cuisine at the hotel's French and Italian restaurants, both offering scenic views. The variety of nearby dining options also adds to the appeal.

The spacious rooms with balconies and comfortable beds are appreciated, though maintenance and cleanliness issues have been reported. While some guests find the amenities like air conditioning and fridges functional, others note malfunctions and outdated furnishings. Despite these issues, the room size and comfort make it a viable choice for short stays.

Cleanliness feedback varies with some guests praising daily cleaning and comfortable bedding, but others pointing out issues like dirty rooms, mold and cockroaches. The hotel's condition suggests a need for renovation to enhance overall hygiene.

The staff consistently earn high marks for their friendliness and attentiveness, contributing significantly to positive guest experiences. The reception and restaurant teams are particularly noted for their courteous and efficient service.

WiFi connectivity is inconsistent with some guests enjoying good service while others experience spotty or slow connections, impacting their experience.

The pool area garners mixed reviews; it's often highlighted for its tranquility and picturesque lagoon setting, but maintenance issues like cleanliness and occasional unavailability detract from the overall experience. Despite its small size, the pool is a valued feature for many guests.

Proximity to beautiful beaches adds to the hotel's charm with straightforward access to Caracol Beach and other notable spots. Guests appreciate the beach pass to Hotel Dos Playas, further easing access to beachside relaxation.

The beds are frequently described as comfortable and well-maintained, though some negative reports of hardness or old mattresses exist. Overall, comfortable beds and clean linens stand out as positive aspects.

As a three-star hotel, it offers a balance of good value and fair pricing. While there are maintenance and facility concerns, the hotel remains a viable option for budget-conscious travelers. The outdoor pool, despite some maintenance issues, is often praised for its cleanliness and enjoyable atmosphere.

In conclusion with its strategic location, friendly staff and comfortable accommodations, Hotel Imperial Laguna Faranda Cancún presents a favorable option, especially for guests prioritizing affordability and convenience, despite needing some updates in maintenance and facilities.
Show more Categories

Hotel near The Beach

Hotel with Swimming Pool

Outdoor Pool

3-Star Hotel

Mayan Monkey Cancun - Social Hotel

Hostel in Cancun

8.6

Very Good

From $23

$

Info Summary of reviewsMayan Monkey Cancun - Social Hotel is a highly praised travel destination, valued predominantly for its excellent location in Cancun's bustling hotel zone. Guests repeatedly commend its proximity to the beach, situated just across the street and its accessibility to public transportation, restaurants, nightclubs and entertainment venues such as the famous Coco Bongo. The hostel's scenic views of both the lagoon and the sea enhance the appeal, creating picturesque settings for visitors. This central location allows for an easy balance between relaxation and enjoyment of Cancun's vibrant nightlife.

The hostel's breakfast service receives accolades for its delicious and varied offerings, including chilaquiles, pancakes, eggs, fruit, yogurt and toast. Guests appreciate the generous portions and the fact that breakfast is available until 11:30 am. Despite some minor complaints regarding portion sizes and occasional service delays, the breakfast experience enhances the hostel's overall appeal.

Dining at Mayan Monkey Cancun - Social Hotel is also well-regarded with many guests praising the quality and taste of the food. The menu features a variety of options, including vegetarian and vegan dishes and the vibrant atmosphere is often complemented by live music. While service can be slow during busy times, the staff's friendliness and reasonable pricing for food and drinks generally leave a positive impression.

Guests commend the rooms for their cleanliness, spaciousness and modern design. With consistent daily cleaning, comfortable beds with privacy curtains and essential amenities such as air conditioning and large lockers, the rooms cater well to travelers' needs. Some minor issues include occasional maintenance problems and noise, particularly in rooms near bar areas, but overall, the accommodations are highly satisfactory.

Cleanliness across the hostel garners mixed reviews. While many guests highlight the cleanliness of rooms, bathrooms and common areas, some have noted lapses in hygiene, especially in shared bathrooms and shower areas. Despite these occasional issues, the consensus leans towards a well-maintained environment, courtesy of the diligent cleaning crew.

The staff at Mayan Monkey Cancun - Social Hotel is frequently praised for their friendliness and helpfulness. Many guests found specific staff members exceptionally accommodating, contributing positively to their stay. Though there were a few mentions of unprofessional behavior, the overall sentiment regards the staff's service as a significant asset.

The WiFi at the hostel generally meets the guests' needs with reliable and strong connectivity especially valued in common areas and co-working spaces. Some reviews did mention weaker signals in certain rooms, but these instances are sporadic.

The pool area, though appreciated for its cleanliness and scenic views, is considered small for the volume of guests. Despite this, it remains a popular spot for socializing and enjoying the hostel's lively atmosphere with stunning sunset views over the lagoon.

The beach proximity is a significant advantage for Mayan Monkey Cancun - Social Hotel with the beautiful Chacmool beach just across the street. Guests enjoy easy access to the clean and tranquil beach, enhancing their overall experience.

Parking at the hostel, while convenient for those needing it, can be limited and in need of better management. Nonetheless, helpful staff and nearby bus stops provide viable alternatives for exploring the area.

The beds in both private and shared rooms receive positive remarks for comfort and practicality, despite some guests finding the mattresses hard and the beds slightly cramped. Clean sheets and the addition of personal lights, USB ports and large lockers contribute to a restful stay.

Overall, Mayan Monkey Cancun - Social Hotel blends the charm of a hostel with the comfort of a hotel, often exceeding the typical standards expected of a three-star establishment. It delivers a memorable and enjoyable stay with its strategic location, friendly staff and well-maintained facilities, making it an appealing choice for travelers in Cancun.
Show more Categories

Hostel near The Beach

Hostel with Swimming Pool

Outdoor Pool

Hostel with Parking

Fairfield by Marriott Inn & Suites Cancun Downtown

Hotel in Cancun

8.1

Very Good

$

Info Summary of reviewsFairfield by Marriott Inn & Suites Cancun Downtown is highly praised for its strategically favorable location in the heart of downtown Cancun. Its position offers easy access to both the hotel zone and city center, making it ideal for travelers keen to explore. Being only five minutes from the ADO main bus station, the hotel facilitates convenient excursions and convenient access to local amenities like shops and malls. Guests appreciate the tranquility of the area complemented by excellent service, creating a perfect retreat for both leisure and business travelers.

The hotel provides a restful and comfortable environment, especially noted for its exceptionally clean and well-maintained rooms. With spacious, modern accommodations and super comfortable beds, guests enjoy a cozy and inviting atmosphere enhanced by necessary amenities. The simplicity of decor adds to the functionality and comfort, addressing the needs of travelers effectively.

Cleanliness is a significant highlight, with the hotel standing out for its impeccable standards. Rooms and common areas are consistently spotless, and the outstanding efforts of the attentive housekeeping staff are frequently commended. This meticulous attention to cleanliness and comfort ensures guests have a welcoming retreat after their day's exploration.

The staff at Fairfield by Marriott Inn & Suites Cancun Downtown are remarkably friendly and efficient, contributing greatly to the positive guest experiences. Specific team members receive individual commendations for their exceptional service, with guests appreciating the staff's willingness to assist and their consistently pleasant demeanor. This dedicated customer service enhances the overall stay, providing a warm and personalized experience for visitors.

While the breakfast offerings receive mixed reviews, with some guests noting a lack of variety, the friendly and helpful breakfast staff often enhance this dining experience. Despite some areas for improvement, many guests find the breakfast tasty and adequate.

Fairfield by Marriott Inn & Suites Cancun Downtown emerges as an appealing choice for travelers seeking comfort, convenience, and a central location in Cancun. With exceptional cleanliness, a friendly staff, and comfortable accommodations, it ensures a restful and welcoming stay for its guests.
Show more Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Franks House Apartment "Shared House"

Guest House in Cancun

8.1

Very Good

$

Info Categories

Guest House Taking Steps Towards Sustainability

Romantic Guest House

Guest House with Swimming Pool

Outdoor Pool

Solymar Beach Condos

Aparthotel in Cancun

8.1

Very Good

From $110

$

Info Summary of reviewsSolymar Beach Condos stands out for its prime location in Cancun's Hotel Zone, offering direct beachfront access and proximity to the airport. Guests appreciate the serene and quiet environment away from the city's hustle and bustle while still being well-connected to various amenities with efficient public transportation allowing easy access to downtown Cancun and nightlife areas. The picturesque beach setting and proximity to Playa Delfines and Dolphin Beach add to the property's appeal.

The accommodation is marked by spacious, comfortable and well-equipped rooms with stunning ocean and lake views. Guests frequently praise the cleanliness and maintenance of the rooms, highlighting the convenience of fully equipped kitchens and ample amenities. Despite occasional mentions of dated decor or minor maintenance issues, the overall room experience is positive with many appreciating the serene environment and attentive cleaning services. Balconies and terraces with sea views further enhance the relaxing atmosphere.

Staff at Solymar Beach Condos are praised for their exceptional hospitality, particularly Michelle and housekeeping staff like Bertha, who contribute significantly to a pleasant stay with their friendliness and attentiveness. The property's commitment to cleanliness is evident with numerous reviews highlighting clean and well-kept accommodations and common areas.

The pool area is another highlight, offering a spacious, clean and well-maintained space suitable for both adults and children. Guests enjoy the beautiful surroundings and the convenience of a pool bar, although it may not always be functional. Direct beach access further enhances the guest experience with the beach described as breathtaking and well-maintained. While some guests noted minor challenges like rocky areas and occasional brown algae, the overall beach experience remains highly positive.

Despite mixed reviews about the breakfast offerings, the in-room kitchens provide flexibility and convenience for self-prepared meals. Guests find the beds large, comfortable and conducive to a restful sleep, although a few mentioned a need for mattress updates.

The free wifi is generally reliable with a few occasional hiccups. The property also offers secure and adequate parking, though maintenance could be improved.

Overall, Solymar Beach Condos excels in providing a relaxing and convenient beachfront stay, marked by comfortable accommodations, outstanding staff service and beautiful surroundings.
Show more Categories

Aparthotel near The Beach

Aparthotel with Swimming Pool

Outdoor Pool

Aparthotel Taking Steps Towards Sustainability

AH KIN Cancun Centro

Inn in Cancun

8.4

Very Good

$

Info Summary of reviewsCancun Guest House receives commendable reviews from guests, particularly highlighting its strategic location, cleanliness, and welcoming atmosphere. Nestled in the heart of Cancun, it offers easy access to the city's public transport and local attractions, making it ideal for travelers with early departures or those focused on bus-oriented explorations. Situated in a quiet, safe neighborhood, guests benefit from proximity to local hotspots such as Parque de las Palapas and diverse dining and shopping options.

The guest house impresses with its clean, comfortable, and well-equipped accommodations. Rooms are thoughtfully designed to meet modern traveler needs, featuring air conditioning, Netflix, and kitchen facilities like a fridge and microwave—perfect for preparing breakfast. While some mention minor issues with bed firmness, overall, guests find comfort in the cozy beds and appreciate the Mexican flair in the decor.

Hospitality shines through with Oscar, the owner, who is recognized for his exceptional service, fluent communication, and insightful local recommendations. His attentiveness, along with the friendly, accommodating staff, ensures a memorable and pleasant stay.

The establishment is praised for its reliable Wi-Fi, facilitating smooth communication and interaction. A communal space with amenities like a small jacuzzi offers relaxation for guests, further enhancing their experience. Although occasional issues with Wi-Fi connectivity have been noted, the overall provision of amenities contributes to a satisfying visit.

In summary, Cancun Guest House delivers a welcoming and comfortable experience, especially appealing to travelers seeking convenience, cleanliness, and excellent hospitality at a reasonable price.
Show more Categories

Inn with Free Wi-Fi

Cheap Inn

Inn for Adults Only

Sotavento Hotel & Yacht Club

Hotel in Cancun

7.7

Good

From $52

$

Info Summary of reviewsThe Sotavento Hotel & Yacht Club is ideally situated at the start of Cancun's Hotel Zone, receiving high praise for its excellent location. It's conveniently close to Langosta Beach, public transportation, dining options, convenience stores and lively nightlife spots. The proximity to the ferry terminal for Isla Mujeres makes it a prime choice for exploring the island. The hotel offers a peaceful retreat nested between the tranquility of the lagoon and the bustling city activities, providing easy access to both downtown Cancun and the broader Hotel Zone. Guests highlight the value for money given its strategic location.

Breakfast at Sotavento Hotel & Yacht Club offers a mixed experience, enjoyed in a delightful environment by the lagoon and garden area. Guests appreciate certain aspects like the affordability, traditional Mexican dishes and a satisfying combination of fruits, eggs, coffee and juice. However, there's room for improvement in variety, portion size and service efficiency.

Dinner experiences reflect a similar mix of opinions. The friendliness and attentive nature of the staff, along with the delicious and affordable food, particularly ceviche, receive positive remarks. Yet, the restricted restaurant hours and limited menu options can be a drawback, making nearby dining venues a frequent choice for guests.

The rooms are spacious, clean and comfortable with daily cleaning service ensuring tidiness. Positive comments focus on the size and basic amenities like air conditioning and TV. However, issues such as dampness, musty smells, outdated facilities and maintenance problems detract from the overall experience. Enhanced attention to these areas could significantly improve guest satisfaction.

Cleanliness is generally upheld with frequent praises for daily room service and hygienic facilities. However, instances of insufficient maintenance, damp smells and occasional insect sightings highlight areas for improvement.

The staff at the hotel are primarily recognized for their friendliness and willingness to assist with specific commendations for reception and housekeeping. Despite occasional negative encounters involving language barriers and slow check-in processes, the overall sentiment remains positive.

The Wi-Fi service is a notable weak point, primarily available in the reception area and often characterized as weak and unstable. For a better connection, guests are advised to access the internet in common areas.

The swimming pool, while having a beautiful and lush setting with a view of the lagoon, faces criticism for inconsistent maintenance. The pool is often pleasant but can suffer from cleanliness issues. More consistent upkeep and less constrained access due to scuba diving lessons could enhance guest experiences.

While the hotel is close to several appealing beaches and public transportation avenues, the immediate beach area may not be among Cancun's best. Nonetheless, the hotel's convenience for various local attractions, public beaches and scenic views make it a well-placed option for beachgoers and explorers alike.
Show more Categories

Hotel near The Beach

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel & Museo Casa Turquesa

Hotel in Cancun

7.8

Good

From $103

$

Info Summary of reviewsHotel & Museo Casa Turquesa is situated on a spectacular, nearly private beach along a stunning stretch of coastline, offering guests breathtaking ocean views and a serene atmosphere. Its incredible beachfront location, paired with its intimate boutique charm, provides a peaceful escape from the more bustling luxury resorts nearby. Guests appreciate its proximity to vibrant attractions and essential amenities, making it a blend of convenience and tranquility.

The hotel's spacious rooms receive high marks for their ample space and incredible Caribbean Sea views. Unique artwork throughout the property adds a distinctive touch, which many guests find charming. While the hotel itself is older and would benefit from some maintenance, it remains clean and well-appointed, providing modern amenities like mini refrigerators and large screen TVs. However, some guests find the beds too firm for comfort.

The breakfast experience at the hotel has room for improvement, with mixed reviews regarding the menu's variety and value. Despite this, the restaurant offers homemade touches and a scenic ocean view, enhancing the dining atmosphere.

Guests are consistently impressed by the hotel's exceptional staff, who create a warm and welcoming environment. The team’s attentive and friendly service is frequently highlighted, adding to the overall relaxing and quiet ambiance of the hotel. The staff's dedication extends beyond basic hospitality, as they also show commitment to local environmental efforts, such as turtle preservation.

The pool area, complemented by direct beach access, provides a relaxing spot with cabanas and excellent towel service. While some poolside amenities could be updated, the pool's size and peaceful setting are praised by many.

Despite some critiques regarding the property's age and cleanliness in specific areas, Hotel & Museo Casa Turquesa offers travelers a unique and pleasant stay with its outstanding beachfront location, spacious accommodations, and attentive service. It remains a cherished destination for those seeking tranquility and intimate connection with the beautiful surroundings.
Show more Categories

Hotel near The Beach

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Casa Tropical

Guest House in Cancun

8.0

Very Good

$

Info Summary of reviewsCasa Tropical is highly regarded for its ideal location and welcoming atmosphere, making it a popular choice among travelers seeking an authentic local experience. Nestled in a tranquil residential area, it offers easy access to a variety of key destinations like the ADO bus terminal, supermarkets, and attractions including Mercado 28 and Parque Las Palapas. Guests appreciate its proximity to downtown, enabling effortless exploration of local shops, restaurants, and bars while remaining close to major retailers like Walmart and Costco. The location also provides a safe environment with ample parking options, enhancing the convenience for visitors exploring the area.

The rooms at Casa Tropical are frequently lauded for their spaciousness, comfort, and modern design. They are noted for being clean, airy, and beautifully decorated, with thoughtful details that enhance the guest experience. The accommodations offer excellent value for money, featuring amenities like cool bathrooms, well-ventilated interiors, and notably good showers. The positive interactions with the host through booking channels further ensure a smooth and gratifying stay.

Cleanliness is a hallmark of Casa Tropical, with guests consistently emphasizing the meticulous standards upheld throughout the property. The accommodations are described as extremely clean and well-maintained, with comprehensive amenities that make guests feel at home. The host's responsiveness and attention to detail contribute to the overall inviting and tidy atmosphere of the establishment.

The staff at Casa Tropical receive high praise for their welcoming and attentive nature. They communicate effectively, going above and beyond the typical expectations of hospitality. Guests consistently mention the staff's helpfulness and readiness to assist with any inquiries or requests, exemplifying a can-do attitude. This dedication to service is evident in actions such as arranging transportation or accommodating special requests, enhancing the overall guest experience.

Additionally, the beds at Casa Tropical are commonly highlighted as a key feature contributing to a comfortable stay. Most visitors find the beds large and exceptionally comfortable, complementing the spacious and well-equipped accommodations. Although a few guests have noted minor issues with smaller beds or single mattress springs, these concerns are minimal compared to the overwhelmingly positive feedback regarding the comfort provided.

Overall, Casa Tropical stands out as a reliable choice for travelers, offering a harmonious blend of excellent location, exceptional accommodations, stringent cleanliness, attentive staff, and comfortable amenities.
Show more Categories

Small Guest House

Nílu Cancun Zona Hotelera by Selina

Hotel in Cancun

7.8

Good

From $25

$

Info Summary of reviewsNílu Cancun Zona Hotelera by Selina enjoys a prime location in the heart of Cancun's energetic hotel zone. Its central position means guests are steps away from numerous restaurants, bars, nightclubs, shops and several beautiful beaches. The convenience of nearby bus stops, ferry stations and supermarkets adds to its appeal. Despite its proximity to vibrant nightlife spots like Coco Bongo, the hotel offers tranquil surroundings with views of both the lagoon and the sea, providing a serene setting for relaxation.

The hotel’s breakfast received mixed reviews with many appreciating the tasty options such as pancakes, French toast and fresh fruit, along with the friendly service and ambiance. However, guests noted limited selection, small portions and delays in service. Cleanliness and variety were seen as areas needing improvement. Dinner experiences were more positive with high praise for the quality and flavor of the food, particularly fish tacos and cocktails. The poolside dining atmosphere was also well-received, though some noted long wait times and inconsistent availability of the restaurant.

Rooms at Nílu Cancun Zona Hotelera by Selina elicited varied reactions. Guests appreciated spacious and clean rooms, comfortable beds and vibrant decor. However, issues such as discrepancies between actual rooms and online photos, dampness, poor ventilation, noise and outdated bathrooms were frequently mentioned. Cleanliness, particularly in bathrooms and the pool, was a significant concern for many guests with reports of poor maintenance and pests.

The staff at the hotel were generally described as friendly and accommodating with specific commendations for receptionists and bar staff. However, instances of slow service and unprofessional behavior were also noted.

Wi-Fi quality was praised by many guests, though some experienced slow speeds and weak signals in certain areas. The large, well-designed pool area with scenic lagoon views was appreciated by guests, but consistent cleanliness and maintenance were flagged as issues.

The hotel’s proximity to multiple beautiful beaches and vibrant local entertainment areas made it a highlight for guests. Parking was another positive aspect with free and easy access to parking spaces.

The hotel also caters well to families, offering family-friendly rooms and amenities like a kid-friendly pool. The welcoming atmosphere and convenient location further contribute to its suitability for families.

In summary, while Nílu Cancun Zona Hotelera by Selina has many strong points, including its location, friendly staff and vibrant atmosphere, there are areas, particularly in cleanliness and room maintenance, that need improvement to fully meet guests' expectations.
Show more Categories

Hotel near The Beach

Family Friendly Hotel

Dog Friendly Hotel

La Palma Beachfront Hotel Boutique - Self Check In

Hotel in Cancun

7.7

Good

$

Info Summary of reviewsLa Palma Beachfront Hotel Boutique - Self Check In is consistently celebrated for its extraordinary beachfront location, providing guests with panoramic sea views and immediate access to a variety of activities and attractions. Situated in the heart of Cancun's hotel zone, the hotel is conveniently close to local shops, restaurants, and nightlife, making it an ideal choice for both relaxation and exploration. Its strategic location also offers proximity to public transportation and key attractions like the ferry dock and convention center.

The hotel features spacious, modern rooms that are frequently praised for their comfort, particularly the quality of the beds. Many guests appreciate the accurate representation of the rooms in online photos, finding them both beautiful and clean. Although some rooms may lack windows or experience issues with shower functionality, the overall experience is positive, with certain rooms offering partial sea views and kitchenettes.

Cleanliness at La Palma Beachfront Hotel Boutique receives mixed reviews, with some guests highlighting high-quality furnishings and immaculate conditions, while others report issues such as sandy floors or untidy bathrooms. Despite these inconsistencies, the hotel's charming ambiance, excellent service, and wonderful location often outweigh any minor shortcomings.

The staff at the hotel is renowned for their warmth and dedication, consistently leaving a positive impression on guests. The team is known for providing seamless services and efficient communication through platforms like WhatsApp. Staff members such as Joy, David, and Carolina are commended for their professionalism and welcoming demeanor, contributing to a smooth guest experience.

The hotel's pool area, with its stunning sea views and convenient seating, provides a relaxing atmosphere. Though there are occasional concerns regarding cleanliness and noise, the pool remains a beloved feature, enhanced by its position on the beachfront terrace. Guests also appreciate the nearby seafood restaurant and the attentive service at the café.

La Palma's beach access is another highlight, offering a prime spot for coastal relaxation and easy trips to Isla Mujeres. While the nearby public beach might not be pristine due to its location near docks, the private beach area is described as attractive and ideal for a peaceful retreat. The bustling surroundings, with numerous conveniences within walking distance, further boost the hotel's appeal.

In summary, La Palma Beachfront Hotel Boutique provides guests with a remarkable blend of beachfront relaxation and bustling city life. Its stunning location, comfortable accommodations, exceptional staff, and appealing amenities make it a favored choice for travelers seeking a unique and memorable Cancún experience.
Show more Categories

Hotel near The Beach

Hotel with Swimming Pool

Outdoor Pool

Small Hotel

Hotel and hostel KAB

Hotel in Cancun

7.7

Good

$

Info Summary of reviewsHotel and Hostel KAB offers a well-rounded experience with numerous positive reviews highlighting various aspects of the establishment. Conveniently located near key points of interest such as the ADO bus station, Cancun port and downtown, guests appreciate the easy access to essential amenities like supermarkets, popular restaurants and bus stops. The central location, despite some noise from the boulevard and occasional remoteness, is well-regarded, making it an excellent choice for those prioritizing proximity to transportation hubs and short stays in Cancun.

The accommodation provides a range of rooms often described as cozy, spacious and clean with modern and inviting decor. The rooms are well-maintained, secure and aesthetically pleasing, although some lack amenities like televisions, hairdryers and private bathrooms. Minor issues such as high humidity and suboptimal lighting were noted but did not significantly detract from the overall positive perception of the rooms’ spaciousness and cleanliness.

When it comes to cleanliness, Hotel and Hostel KAB generally receives praise for its tidy and well-maintained rooms. The bathrooms are clean and the space is overall pleasant and inviting. However, some guests reported issues like stained sheets, limited amenities and misleading photos of facilities. Despite these critiques, the establishment is regarded as providing beautiful and clean accommodations with some necessary improvements in facilities and services.

The staff at Hotel and Hostel KAB are commonly praised for their friendliness and attentiveness. Team members like Lupita and Santos are frequently highlighted for their excellent service and warm demeanor, contributing significantly to the positive guest experience. While there are occasional mentions of inadequate staffing and slower responsiveness on busy days, the overarching sentiment remains positive with many guests expressing satisfaction with the staff’s dedication and helpfulness.

The WiFi service at Hotel and Hostel KAB is a mixed bag. It performs well in communal areas like the living room, offering a reliable and fast connection. However, inconsistencies arise with the WiFi cutting in and out, particularly on the second floor and in individual rooms.

Guest opinions on the beds are also mixed. Many find the beds comfortable, spacious and cozy, but some point out issues with the size of double beds, noise and the hardness of cushions. There are also occasional complaints about the state of bed linens, including stained sheets and limited sheet sizes.

In summary, Hotel and Hostel KAB offers a convenient and comfortable stay with standout service from its staff, clean and inviting rooms and a prime location. While there are areas for improvement, such as WiFi reliability, amenity availability and bed quality, the overall experience is positive, making it a strong contender for travelers in Cancun.
Show more Categories

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Lucky Duck PJ

Hotel in Cancun

6.7

Rated

$

Info Categories

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Santa Fe Studios And Suites

Aparthotel in Cancun

8.2

Very Good

$

Info Summary of reviewsSanta Fe Studios And Suites receives overwhelmingly positive reviews for its strategic location, comfortable accommodations, and attentive service. Conveniently situated near Cancun airport, the property is ideal for travelers needing a stopover either before or after flights. Its quiet, safe residential neighborhood offers tranquility away from the bustling tourist areas of downtown Cancun, yet remains easily accessible with nearby supermarkets and restaurants within walking distance.

Guests appreciate the cleanliness and spaciousness of the accommodations, which are equipped with modern amenities. The rooms are well-furnished, offering a cozy, home-like environment. The gated community adds a sense of security, and the large modern bathrooms and well-appointed kitchens contribute to the high quality of the stay. Although there are occasional issues with staff availability and nighttime noise, the majority of guests express satisfaction and the desire to return.

The cleanliness of Santa Fe Studios And Suites is consistently lauded, with well-maintained rooms, comfortable beds, and excellent showers enhancing the guest experience. The property offers a smooth check-in process, supported by a responsive and friendly staff. Notably, the host, Frank, and manager, Jessica, are commended for their excellent communication and welcoming nature, ensuring a pleasant stay.

The pool area, though small, is praised for its cleanliness and relaxing atmosphere, offering a refreshing retreat for guests. The communal amenities, such as the kitchen, complement the comfort and convenience of the accommodations, particularly for groups.

Overall, Santa Fe Studios And Suites is highly regarded for its serene and secure environment, comfort, and proximity to the airport. While there are minor issues with bedding and staff availability, the property's many positive attributes make it a recommended choice for travelers seeking a peaceful retreat with excellent service.
Show more Categories

Aparthotel with Swimming Pool

Outdoor Pool

Aparthotel for Honeymoon

Romantic Aparthotel

Casa de Ana - Habitación privada

Guest House in Cancun

7.7

Good

From $26

$

Info Summary of reviewsCasa de Ana – Habitación privada in Cancun garners praise for its balance of comfort and convenience, particularly appealing to those seeking a quiet retreat with vehicle access. Guests appreciate the location's proximity to restaurants and shops offering affordable dining options, although its less touristy nature and limited public transport may require reliance on taxis or cars. While safety perceptions vary, some visitors find reassurance in the local community, though nighttime safety remains a concern for a few.

The accommodations regularly impress with spacious, clean, and tranquil rooms, featuring modern air conditioning and notably comfortable beds that enhance relaxation and provide a restful experience. The cleanliness extends to common areas, particularly the kitchen, contributing to a pleasant atmosphere despite minor issues like a sewage smell or occasional low water pressure noted by some guests.

Casa de Ana's staff further elevate the guest experience with their warmth, attentiveness, and effective communication. Visitors are often welcomed personally by the owner, ensuring a caring and supportive stay. The staff's proactive approach, notably by manager Mayret, includes guidance on local attractions, dining options, and language assistance, making each interaction seamless and enjoyable.

Overall, Casa de Ana is characterized by its clean, spacious, and peaceful environment, excellent staff service, and comfortable bed quality, offering good value for those seeking a less tourist-centric experience with the convenience of personal transport.
Show more Categories

Guest House with Free Wi-Fi

Guest House with Parking

Cheap Guest House

One Cancun Centro

Hotel in Cancun

8.2

Very Good

From $72

$

Info Summary of reviewsOne Cancun Centro emerges as a well-regarded choice for travelers seeking a practical and convenient stay in Cancun. Strategically located near the airport and providing easy access to downtown attractions and shopping centers, it is favored for its accessibility and proximity to key spots, though it is a bit removed from the beaches and hotel zone.

The hotel consistently receives praise for its cleanliness, with rooms and common areas maintained to high standards. The modern and functional room design, coupled with comfortable bedding, ensures a restful stay, even if the rooms are noted to be compact. Guests commend the staff for their friendliness and attentiveness, enhancing the welcoming atmosphere and providing a positive customer service experience.

Guests appreciate the complimentary breakfast for its quality and variety of traditional Mexican dishes, although some desire more diversity in options. Despite minor suggestions for improvement in breakfast variety and occasional connectivity issues with the WiFi, the reliable internet service and solid morning meals contribute to a satisfying stay.

The hotel stands out for its value, particularly for business travelers or those seeking budget-friendly accommodations without sacrificing essential amenities. While it doesn't match European three-star standards, its offerings are deemed more than sufficient for short visits and practical stopovers.

Overall, One Cancun Centro delivers on its promise of comfort and affordability, making it an excellent option for travelers prioritizing convenience, cleanliness, and a good quality-price ratio during their stay in Cancun.
Show more Categories

Business Hotel

3-Star Hotel

Hotel Taking Steps Towards Sustainability

Club Regina Cancun

Hotel in Cancun

7.5

Good

From $97

$

Info Categories

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotels in Cancun