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Summary of reviewsHotel Racquet Cuernavaca attracts guests with its picturesque location in the tranquil Rancho de Cortés neighborhood, offering a welcome blend of seclusion and accessibility. The historic Spanish Mexican-style mansion set amidst lush gardens provides a serene escape with spacious grounds, tennis courts, and a calming pool area. Positive reviews frequently emphasize the warm and friendly service from staff, which enhances the serene atmosphere of a getaway steeped in historical charm.
Breakfast at the hotel garners a mixed response, with many guests enjoying the tasty options, especially the freshly made omelettes and quesadillas, though some find the menu's variety and pricing less appealing. The dining experience during dinner is commendable, with excellent food quality and well-priced offerings, although service can be inconsistent and occasionally slow.
Rooms are noted for their comfort and cleanliness despite showing signs of aging, and they offer spaciousness that contributes to an enjoyable stay. Noise can be an issue in certain areas, but the overall ambiance and cleanliness are often appreciated. The friendly staff is consistently praised for its attentiveness and professionalism, with the majority of interactions contributing positively to guest experiences.
The hotel's amenities receive varied feedback. While the WiFi can be unreliable, the spa services, particularly massages, are well-regarded alongside tennis offerings. Tennis courts are a highlight, impressive in quality and complemented by lush surroundings. The inviting heated pool is a favorite, particularly among families, enhancing recreation through its warm temperature and spaciousness, though maintenance issues occasionally surface.
Families find Hotel Racquet Cuernavaca particularly appealing, thanks to its array of activities for children, safe environment, and welcoming staff, making it an excellent choice for family relaxation and fun. The hotel’s combination of a beautiful setting, friendly service, and varied leisure options make it an attractive destination for a wide range of travelers seeking both rest and recreation.
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