5-Star Hotels, Aparthotels in Cuautitlan

Hotel Geneve CD de Mexico 17.5 km from Cuautitlan

Hotel in Mexico City

8.4

Very Good

From $90

5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Geneve CD de Mexico's reviews present a mixed picture of its claim to five-star status. On one hand, guests consistently praise the hotel's exceptional ambiance, cleanliness and customer service with some describing the experience as absolutely deserving of a five-star rating. The staff is noted for being very friendly and helpful, contributing to an overall high level of hospitality. Additionally, the hotel appears well-maintained, providing clean facilities and high-end beds and rooms, which emphasize its luxurious offerings.

Guests also highlight the very good value for money with some even stating that the hotel always exceeds expectations and provides a solid five-star experience. Words like immaculate and romantic further underscore the appeal of the property, enhancing its reputation as a high-end destination.

However, several guests felt that the hotel fell short of five-star standards. Criticisms generally revolve around the outdated condition of the rooms and the need for a complete overhaul to meet modern luxury standards. Issues such as a not very hygienic environment and limited amenities like stingy coffee machines were also mentioned. Some reviewers felt that the hotel, while currently more akin to a four-star, could easily achieve five-star status with some updates and better upkeep.

In summary, while Hotel Geneve CD de Mexico shows promise with its excellent customer service, well-maintained facilities and overall ambiance, it could benefit from modernization efforts to fulfill the expectations of a five-star luxury hotel fully.
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Suites Contempo 17.5 km from Cuautitlan

Hotel in Mexico City

8.4

Very Good

From $74

Info Categories

5-Star Hotel

Boutique-style Hotel

Hotel with Parking

Grand Fiesta Americana Chapultepec 17.5 km from Cuautitlan

Hotel in Mexico City

9.0

Excellent

From $173

5-Star Hotel

Overlooking Chapultepec Park, this hotel provides elegant accommodations and excellent service. It offers several dining options, a fitness center, and a relaxing atmosphere, making it a great choice for a luxurious stay.

Summary of reviews related to the '5 Star' categoryThe Grand Fiesta Americana Chapultepec is an exceptional five-star hotel. Guests rave about the comfort and tranquility they experience during their stay. The facilities are superb and the hotel staff provides exceptional service. The location is ideal for exploring Mexico City and the views from the hotel are maravillosos. Guests highly recommend the hotel and its amenities, including the delicious breakfast. Some noted that there was room for improvement in certain areas, such as breakfast quality, but overall guests had an enjoyable and satisfying experience. Many plan to return to the Grand Fiesta Americana Chapultepec for future visits to the city, citing the hotel's excellent location and friendly staff as reasons for their loyalty.
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Marquis SkySuites 17.5 km from Cuautitlan

Hotel in Mexico City

8.4

Very Good

From $332

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Indoor Pool

Luxury Hotel

Grand Chapultepec Residencial 17.5 km from Cuautitlan

Aparthotel in Mexico City

8.4

Very Good

From $82

Info Categories

5-Star Aparthotel

Aparthotel with Free Wi-Fi

Luxury Aparthotel

Hotel Marquis Reforma 17.6 km from Cuautitlan

Hotel in Mexico City

8.7

Very Good

From $115

5-Star Hotel

Situated on Paseo de la Reforma, Hotel Marquis Reforma offers stylish rooms with views of the hotel gardens or Chapultepec Park. It features a spa and an excellent location, providing a luxurious and convenient stay.

Summary of reviews related to the '5 Star' categoryHotel Marquis Reforma is an exceptional five-star experience located on Avenida Reforma in Mexico City. The staff is described as adorable, super professional and providing a real 5-star service, treating guests like family. The hotel offers superb facilities and services with clean and excellent quality products. Rooms are comfortable with beautiful views and the lobby is impressive with its fountain and sculptures. The magnificent location makes for an unforgettable stay with services on par with a 5-star hotel. Guests praise the hotel's prestige, evident in the pride of its employees. Hotel Marquis Reforma is an excellent option offering guests a wonderful experience in Mexico City.
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The Ritz-Carlton, Mexico City 17.6 km from Cuautitlan

Hotel in Mexico City

8.9

Excellent

5-Star Hotel

The Ritz-Carlton delivers a high standard of luxury with its sophisticated design, exceptional dining experiences, and a prime location on Paseo de la Reforma. The hotel is known for its attention to detail and personalized service.

NH Collection Mexico City Reforma 17.6 km from Cuautitlan

Hotel in Mexico City

7.9

Good

From $87

5-Star Hotel

Situated in the Zona Rosa, NH Collection Mexico City Reforma offers stylish accommodations and excellent service. It features a fitness center, a rooftop terrace, and a central location, making it a convenient choice for exploring the city.

Summary of reviews related to the '5 Star' categoryNH Collection Mexico City Reforma receives mixed reviews with highlights on its excellent service and well-maintained, spacious rooms. Guests praise the hotel's magnificent suites, professional massage services and varied breakfast menu, while many find the staff attention exceptional and the location superb. However, some guests express disappointment, stating that the hotel falls short of five-star expectations, citing issues with outdated amenities, lack of certain room amenities and areas that need improvement. Many reviews suggest it does not live up to the standard of other NH Collection hotels. Despite some negative feedback, the overall service quality and cleanliness are frequently commended.
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Alexander Hotel 17.6 km from Cuautitlan

Hotel in Mexico City

8.6

Very Good

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Adults Only

Four Seasons Hotel Mexico City 17.7 km from Cuautitlan

Hotel in Mexico City

8.7

Very Good

From $568

5-Star Hotel

Located on Paseo de la Reforma, this hotel offers a luxurious experience with a beautiful courtyard, exceptional service, and proximity to Chapultepec Park and trendy neighborhoods. It stands out for blending a tranquil environment with easy access to the city's vibrant attractions.

Summary of reviews related to the '5 Star' categoryThe Four Seasons Hotel in Mexico City has been described by guests as exceptional, beautiful and a great classy hotel with improvements. Many have had a really impressive experience and found the facilities and customer service to be 5-star. The hotel features world-class concierge and services, making it the best hotel to stay in Mexico. Guests have described it as an unforgettable stay and an excellent choice for those travelling with pets. The hotel has been praised for its exceptional service and lovely atmosphere. Overall, it is truly an amazing 5-star hotel that guests won't forget.
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Casa Londres 17.7 km from Cuautitlan

Hotel in Mexico City

8.0

Very Good

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

Myla Chapultepec 17.7 km from Cuautitlan

Hotel in Mexico City

7.2

Good

Info Categories

5-Star Hotel

Dog Friendly Hotel

Hotel with Free Wi-Fi

Camino Real Aeropuerto 17.8 km from Cuautitlan

Hotel in Mexico City

8.1

Very Good

From $116

5-Star HotelSummary of reviews related to the '5 Star' categoryCamino Real Aeropuerto, often marketed as a five-star hotel, presents a mix of feedback regarding its facilities and services. Guests have highlighted the superb service quality and the friendliness of the staff, which many described as amazing and exceptional. The comfort, luxury and practical nature of the hotel were noted with good rooms and excellent breakfast contributing to a generally positive experience. Additionally, the hotel's location has been praised for its convenience.

However, several reviews pointed out that the hotel's amenities and overall condition do not fully align with typical five-star expectations. Some guests mentioned the need for urgent upgrades and maintenance with specific issues like noise, outdated facilities and the absence of certain amenities such as slippers, mini bar and parking. There were also comments suggesting that the hotel better fits a three or four-star rating rather than five. Furthermore, the breakfast pricing and offerings did not meet expectations for some visitors.

Overall, while Camino Real Aeropuerto excels in service and certain elements of comfort, it may not completely meet the expectations set by its five-star rating, suggesting a reassessment of its classification could be warranted.
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ONTO Tonalá Mexico City 17.8 km from Cuautitlan

Hotel in Mexico City

8.8

Excellent

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Maison Salamanca Boutique Hotel 17.8 km from Cuautitlan

Hotel in Mexico City

8.1

Very Good

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

Colima 71 - Casa de Arte Hotel 17.8 km from Cuautitlan

Hotel in Mexico City

9.6

Excellent

Info Categories

5-Star Hotel

Small Hotel

Luxury Hotel

Casa Izeba 17.9 km from Cuautitlan

Hotel in Mexico City

9.5

Excellent

Info Categories

5-Star Hotel

Small Hotel

Luxury Hotel

Capital O Andrade, Mexico City 17.9 km from Cuautitlan

Hotel in Mexico City

6.3

Rated

From $32

5-Star HotelSummary of reviews related to the '5 Star' categoryCapital O Andrade in Mexico City presents a mixed bag of experiences according to guest reviews. The hotel boasts an excellent location with easy access to the city center and offers clean, spacious and beautifully decorated rooms that ensure comfort and convenience. Many guests have highlighted the exceptional service provided by the staff and the commendable cleanliness maintained by the housekeeping team. The hotel’s facilities such as reliable Wi-Fi and delicious breakfasts have received praise as well.

However, it appears that the property does not meet the expectations of a 5-star hotel, as suggested by several guests. Many mention that the hotel might be more accurately categorized as a 4-star or even a 3-star establishment, expressing disappointment with certain aspects such as noise levels and the overall value for money. Some guests felt misled by the advertising of the hotel's star rating and were dissatisfied with their stay, pointing out that the rooms and facilities did not align with their expectations of luxury.

While there are numerous positive remarks about the ambiance, comfort and exceptional staff service, the criticisms regarding the mismatch between the advertised and actual standards suggest the hotel has room for improvement. Despite these mixed reviews, many guests have had a pleasant and comfortable stay and would recommend Capital O Andrade for its good value and convenient location.
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