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Summary of reviewsThe Villa Express stands out with numerous positive reviews highlighting its exceptional and strategic location. Conveniently situated just off the M55 motorway, it offers easy access to major sites like Blackpool, Lytham and Preston, making it ideal for travelers attending events or family visits. Guests appreciate the free parking and ease of finding the hotel, which enhances the overall experience.
While the breakfast situation disappoints many due to the lack of on-site facilities, guests find comfort in the clean, spacious and well-maintained rooms. Praise also goes to the friendly, welcoming and professional staff, whose attentiveness significantly improves the stay. Reviews particularly commend the night porter and housekeeping staff, noting the comprehensive nature of the hotel's excellent service.
Dinner options receive mixed reviews with guests enjoying tasty and reasonably priced meals at the adjacent pub when open. However, frequent closures and limited operating hours have posed challenges. The hotel's rooms, while spacious, clean and quiet, do show a need for updating and better maintenance with some guests noting issues with cleanliness, temperature control and outdated facilities.
Cleanliness at The Villa Express appears variable. Many guests find their rooms spotless and modern, but others encounter issues like dusty surfaces and moldy bathrooms, indicating inconsistent cleaning standards. Nonetheless, the positive aspects often overshadow these concerns, particularly the commendable staff and comfortable accommodations.
The hotel also offers decent wifi for basic tasks, though reliability and accessibility can vary. Families find the spacious, clean family rooms a good fit for their needs, despite occasional bed discomfort. The abundance of free parking is another standout feature, appreciated for its convenience and security.
While beds receive mixed reviews with some guests finding them exceedingly comfortable and others noting them as uncomfortable or poorly maintained, the hotel's overall value for money remains evident. Clean rooms, friendly staff and strategic location make it a solid choice for budget-conscious travelers, albeit with room for improvements in certain areas.
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