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A highly rated 3 star hotel and one of the few castle hotels in North East England.
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Summary of reviewsThe Walworth Castle Hotel, BW Signature Collection stands out as a charming retreat thanks to its picturesque rural setting, historic architecture and beautifully maintained grounds. Its peaceful countryside ambiance and close proximity to major roads like the A1 make it a convenient stopover for travelers exploring nearby attractions such as Barnard Castle and Darlington. The fairy-tale castle setting offers ample scenic walks and a tranquil atmosphere.
Guests frequently highlight the hotel's dining experiences with breakfast and dinner receiving high praise for quality, flavor and presentation. Breakfasts are freshly cooked to order, featuring traditional English fare and a variety of hot and cold items served by friendly and attentive staff. Dinner is celebrated for its exceptional food quality and well-presented dishes with a variety of hearty options. Though there are occasional minor issues like service delays or limited menu choices, the overall dining experience is delightful.
The comfort and cleanliness of the rooms vary; while many guests find the rooms beautiful, cozy and clean, some point out issues in certain areas, particularly in the West Wing, where rooms may appear tired and in need of refurbishment. Nonetheless, the main castle wing often offers spacious and well-decorated rooms, enhancing the lodging experience.
Praise for the friendly, efficient and accommodating staff is a recurring theme. Guests note that staff members go out of their way to ensure a pleasant stay with notable mentions of employees providing exceptional service. The welcoming and professional demeanor of the reception and restaurant staff greatly contributes to the overall positive experience at the hotel.
Other amenities, such as ample and secure parking, add to the convenience of staying at the hotel. The family-friendly environment, spacious rooms suitable for reunions or family gatherings and a generally positive atmosphere make it an attractive choice for families. However, accessibility can be an issue for those with mobility challenges, particularly in areas with many steps and no lifts.
The hotel maintains acceptable levels of cleanliness, though occasional lapses are noted. The WiFi service is adequate for basic needs, though it can occasionally be slow or unreliable.
Overall, the Walworth Castle Hotel, BW Signature Collection offers a delightful and historic retreat with commendable dining, friendly staff and a beautiful location, making it a worthwhile choice for both leisure and business travelers.
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