Accessible HotelThis hotel provides disabled facilities, including wheelchair access, a lowered bathroom sink, a toilet with grab bar, and a raised toilet. Accessible parking is available for guests. A lift ensures easy access to all floors.
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Summary of reviews related to the 'Accessible' categoryLocated in the heart of Jaca, the 'Ciudad de Jaca' hotel offers prime central access to local attractions, making it convenient for guests looking to explore the town. However, potential visitors with disabilities may face several challenges when considering this accommodation. The hotel's location on a small pedestrian street, combined with limited parking options, makes vehicle access difficult. This is exacerbated by unclear signage and the necessity of calling ahead to understand how to reach the property by car.
Guests have reported that the hotel's accessibility is not ideal with several steps leading to the elevator and many rooms only accessible by stairs, posing significant difficulties for wheelchair users or those with strollers. Although some bathrooms are adapted for people with reduced mobility, the lack of air conditioning and accessible outlets may pose additional problems.
The elevator services only up to the third floor and not all rooms are wheelchair-friendly, particularly concerning bedframe heights and bathroom facilities. The limited bathroom space can be uncomfortable for tall guests. As a result, while its central location is advantageous for able-bodied travelers, those with mobility impairments might find 'Ciudad de Jaca' less accommodating. The hotel staff appears willing to offer accessible rooms upon request, but overall there are notable challenges regarding full accessibility throughout the property.
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