7,258,491 hotelsin 60 categories
Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
From $180
$
+9
Info
Summary of reviews
Viva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
Categories
Golf
Beachfront
Beach
$
+7
Info
Summary of reviews
GR Solaris Cancun - All Inclusive is highly regarded for its exceptional location, boasting stunning ocean views and pristine beaches. Its proximity to the airport and convenient access to local attractions make it an ideal spot for both relaxation and exploration. The hotel impresses with its well-maintained facilities, inviting pools and clean, beautiful beach, providing a comprehensive all-inclusive experience for guests.
The breakfast offerings are particularly praised with an extensive and high-quality buffet that many find to be the standout meal of the day. While dinner receives mixed reviews, the overall food quality remains satisfactory with some room for more variety and simplified reservation processes.
Rooms at GR Solaris Cancun are consistently noted for being clean, spacious and comfortable, often featuring modern décor and offering beautiful ocean views from balconies. Despite occasional minor issues with room service and reception, the professionalism and friendliness of the staff significantly elevate the guest experience.
Cleanliness is a hallmark of the hotel with guests frequently commending the immaculate condition of the rooms, facilities and pools. This high standard of hygiene and maintenance extends to the entire property, enhancing the overall quality of the stay.
The exceptional friendliness and attentiveness of the staff contribute greatly to the hotel's positive reviews. Whether at the front desk, restaurants or pool areas, the staff's dedication to guest satisfaction is consistently highlighted.
The pool facilities receive enthusiastic feedback for their cleanliness and organization with several pools including an adults-only option providing varied and enjoyable experiences. While the beach receives mixed reviews due to its size and occasional seaweed presence, it remains a beautiful and accessible feature for relaxation.
Families find GR Solaris Cancun especially accommodating, thanks to its range of activities for children, dedicated kids' club and family-friendly amenities. This inclusive environment ensures an enjoyable stay for all age groups.
While in-room Wi-Fi could be improved, the overall internet service in public areas is reliable. The beds receive mixed but generally positive feedback with many guests finding them comfortable and conducive to a good night's sleep.
Overall, GR Solaris Cancun - All Inclusive offers a well-rounded, enjoyable stay with commendable amenities, friendly staff and beautiful surroundings, making it a favored choice for many travelers.
The breakfast offerings are particularly praised with an extensive and high-quality buffet that many find to be the standout meal of the day. While dinner receives mixed reviews, the overall food quality remains satisfactory with some room for more variety and simplified reservation processes.
Rooms at GR Solaris Cancun are consistently noted for being clean, spacious and comfortable, often featuring modern décor and offering beautiful ocean views from balconies. Despite occasional minor issues with room service and reception, the professionalism and friendliness of the staff significantly elevate the guest experience.
Cleanliness is a hallmark of the hotel with guests frequently commending the immaculate condition of the rooms, facilities and pools. This high standard of hygiene and maintenance extends to the entire property, enhancing the overall quality of the stay.
The exceptional friendliness and attentiveness of the staff contribute greatly to the hotel's positive reviews. Whether at the front desk, restaurants or pool areas, the staff's dedication to guest satisfaction is consistently highlighted.
The pool facilities receive enthusiastic feedback for their cleanliness and organization with several pools including an adults-only option providing varied and enjoyable experiences. While the beach receives mixed reviews due to its size and occasional seaweed presence, it remains a beautiful and accessible feature for relaxation.
Families find GR Solaris Cancun especially accommodating, thanks to its range of activities for children, dedicated kids' club and family-friendly amenities. This inclusive environment ensures an enjoyable stay for all age groups.
While in-room Wi-Fi could be improved, the overall internet service in public areas is reliable. The beds receive mixed but generally positive feedback with many guests finding them comfortable and conducive to a good night's sleep.
Overall, GR Solaris Cancun - All Inclusive offers a well-rounded, enjoyable stay with commendable amenities, friendly staff and beautiful surroundings, making it a favored choice for many travelers.
Categories
Beachfront
Beach
Family
$
+5
Info
Summary of reviews
Hotel NYX Cancun receives considerable acclaim for its excellent location, being perfectly situated on a stunning white sandy beach and close to major attractions like La Isla Shopping Mall. Guests cherish the breathtaking ocean views and the hotel's convenience in accessing public transportation, restaurants and nightlife. The close proximity of rooms to the beach, pool and shoreline significantly enhance the guest experience.
The hotel's breakfast offerings earn high praise with a lavish and varied buffet noted for its quality and variety, including delicious egg dishes, cold cuts and fresh omelets. The breakfast staff contribute positively with their attentive service. Dinner options are equally impressive with three main restaurants (The Deck, Chianti and Umami) delivering a diverse and delectable dining experience. Theme nights and an extensive buffet enhance the culinary enjoyment.
The rooms are described as spacious, clean and comfortable, particularly those with sea views or higher-tier accommodations which exceed guest expectations. Despite occasional complaints regarding light, drainage or outdated furniture, the majority of guests are satisfied with their accommodations. Cleanliness standards at Hotel NYX Cancun are high with consistent attention to maintaining immaculate rooms, common areas and facilities such as the beach and pool.
The staff at Hotel NYX Cancun are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members often receive special mentions for their exceptional service.
Wi-Fi at the hotel is generally reliable and fast with minor occasional slowdowns. The spa, despite some periods of renovation, is praised for its serene environment and excellent services, particularly the beachside massages. The pool area, while sometimes crowded, is clean and well-maintained, offering engaging entertainment and ocean views. The beach itself is a major highlight, characterized by its soft white sand, cleanliness and excellent beachside services.
Parking facilities at the hotel are convenient and free, albeit lacking certain amenities like valet service or an elevator in the underground parking. For families, while the hotel is suitable and enjoyable, it tends to cater more towards adults with limited specialized activities for children, making it an excellent choice for large family gatherings seeking spacious and comfortable accommodations.
Overall, Hotel NYX Cancun stands out for its unbeatable location, excellent breakfast and dining options, high standards of cleanliness and friendly, helpful staff, making it a top choice for travelers visiting Cancun.
The hotel's breakfast offerings earn high praise with a lavish and varied buffet noted for its quality and variety, including delicious egg dishes, cold cuts and fresh omelets. The breakfast staff contribute positively with their attentive service. Dinner options are equally impressive with three main restaurants (The Deck, Chianti and Umami) delivering a diverse and delectable dining experience. Theme nights and an extensive buffet enhance the culinary enjoyment.
The rooms are described as spacious, clean and comfortable, particularly those with sea views or higher-tier accommodations which exceed guest expectations. Despite occasional complaints regarding light, drainage or outdated furniture, the majority of guests are satisfied with their accommodations. Cleanliness standards at Hotel NYX Cancun are high with consistent attention to maintaining immaculate rooms, common areas and facilities such as the beach and pool.
The staff at Hotel NYX Cancun are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members often receive special mentions for their exceptional service.
Wi-Fi at the hotel is generally reliable and fast with minor occasional slowdowns. The spa, despite some periods of renovation, is praised for its serene environment and excellent services, particularly the beachside massages. The pool area, while sometimes crowded, is clean and well-maintained, offering engaging entertainment and ocean views. The beach itself is a major highlight, characterized by its soft white sand, cleanliness and excellent beachside services.
Parking facilities at the hotel are convenient and free, albeit lacking certain amenities like valet service or an elevator in the underground parking. For families, while the hotel is suitable and enjoyable, it tends to cater more towards adults with limited specialized activities for children, making it an excellent choice for large family gatherings seeking spacious and comfortable accommodations.
Overall, Hotel NYX Cancun stands out for its unbeatable location, excellent breakfast and dining options, high standards of cleanliness and friendly, helpful staff, making it a top choice for travelers visiting Cancun.
Categories
Luxury
Beachfront
Beach
$
+4
Info
Set by the beach and fronted by palm trees, this upscale boutique hotel is 10 minutes walking distance from downtown Holbox.
Summary of reviews
Ser Casasandra Boutique Hotel is a stunning hotel located in a prime location on the island with its own beach and quick access to the town center. The hotel offers beautiful, comfortable rooms with every detail carefully thought out. Despite some minor issues with the bathrooms, the hotel impresses guests with its stunning ocean views and charming terrace. The staff is dedicated to making guests feel extra special with special shoutouts to Martin for his wonderful service. While some guests noted that the concierge staff could use some training, the staff as a whole is incredibly accommodating and passionate about making guests feel welcome. Overall, Ser Casasandra Boutique Hotel offers a unique and unforgettable stay experience with top-notch service, lovely staff and beautiful design.
Categories
Boutique-Style
Beach
Honeymoon
$
+7
Info
Summary of reviews
Sun Palace - All Inclusive Adults Only is a luxurious resort located in the beautiful and quiet Hotelera zone of Cancun. Guests appreciate its excellent beachfront position, convenient all-inclusive package and proximity to local amenities. The dining at Sun Palace is exceptional with multiple restaurants offering varied cuisines that guests found delicious. The rooms are stunning and clean with 5-star amenities and guests enjoy the stunning ocean views. The staff is genuinely friendly and helpful, always going above and beyond to ensure guests have a beautiful stay. The resort is always spotless with high levels of cleanliness noted throughout the property. Sun Palace offers the ultimate all-inclusive experience for adults with an amazing selection of food and drinks. Guests can also enjoy the breathtaking pool, which offers great views of the ocean. Overall, Sun Palace - All Inclusive Adults Only is an exceptional resort and an excellent choice for a luxurious and relaxing vacation.
Categories
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Beachfront
Beach
$
+7
Info
Summary of reviews
The Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
Categories
Luxury
Golf
Pool
Infinity Pool
Outdoor Pool
From $313
$
+7
Info
Categories
Luxury
Golf
Pool
Infinity Pool
Private Pool
Outdoor Pool
$
+1
Info
Summary of reviews
Illusion Boutique "Near Beach" enjoys a fantastic reputation for its prime location in Playa del Carmen, making it a favorite among guests seeking easy access to both the vibrant Fifth Avenue and the picturesque beach. Visitors appreciate its proximity to various attractions, amenities and nightlife, underlining the hotel's convenience for those exploring the city or simply relaxing by the seaside. Despite occasional complaints about nighttime noise, most guests find the central placement of the hotel to be a major advantage.
The staff at Illusion Boutique consistently receive high praise for their kindness and attentiveness, contributing significantly to the positive guest experience. Individuals like Oswaldo, Brenda and Michelle are frequently mentioned for their outstanding service. The housekeeping team is noted for their diligence, enhancing the hotel's welcoming atmosphere.
Guest feedback on the hotel's rooms reveals a mix of positive and negative experiences. Positively, rooms are described as spacious, comfortable and well-equipped with amenities like air conditioning and mini fridges. However, cleanliness and maintenance issues are frequently brought up with reports of musty smells, stained linens and outdated facilities detracting from the overall comfort.
Breakfast at the hotel has been a point of contention with many guests expressing dissatisfaction. The breakfast, served off-site, is often described as minimalistic and lacking variety. While some guests found certain offerings fresh and delicious, the general consensus suggests that improvements in both quality and convenience are needed.
Cleanliness levels at the hotel also vary significantly according to guest reviews. While many describe their rooms and the pool as very clean and well-maintained, others report encountering dirty conditions, musty odors and inconsistent housekeeping practices. The hotel's free WiFi service receives mixed reviews with connectivity often being excellent in certain areas but unreliable in others.
Families have had mixed experiences with some appreciating the hotel's family-friendly atmosphere and spacious rooms, while others pointed out the need for better family amenities and quieter rooms. Despite some noise issues and lapses in service, many find it a suitable option, especially for families with older children.
The hotel's rooftop pool offers scenic views and a pleasant ambiance but suffers from significant cleanliness and maintenance issues, sometimes appearing green with algae. Its small size also limits its use for serious swimming.
Overall, Illusion Boutique "Near Beach" stands out for its excellent location and friendly staff, making it a good choice for both beach lovers and those seeking to explore Playa del Carmen. However, the hotel could benefit from addressing concerns about its breakfast, cleanliness and some of its amenities to enhance the overall guest experience.
The staff at Illusion Boutique consistently receive high praise for their kindness and attentiveness, contributing significantly to the positive guest experience. Individuals like Oswaldo, Brenda and Michelle are frequently mentioned for their outstanding service. The housekeeping team is noted for their diligence, enhancing the hotel's welcoming atmosphere.
Guest feedback on the hotel's rooms reveals a mix of positive and negative experiences. Positively, rooms are described as spacious, comfortable and well-equipped with amenities like air conditioning and mini fridges. However, cleanliness and maintenance issues are frequently brought up with reports of musty smells, stained linens and outdated facilities detracting from the overall comfort.
Breakfast at the hotel has been a point of contention with many guests expressing dissatisfaction. The breakfast, served off-site, is often described as minimalistic and lacking variety. While some guests found certain offerings fresh and delicious, the general consensus suggests that improvements in both quality and convenience are needed.
Cleanliness levels at the hotel also vary significantly according to guest reviews. While many describe their rooms and the pool as very clean and well-maintained, others report encountering dirty conditions, musty odors and inconsistent housekeeping practices. The hotel's free WiFi service receives mixed reviews with connectivity often being excellent in certain areas but unreliable in others.
Families have had mixed experiences with some appreciating the hotel's family-friendly atmosphere and spacious rooms, while others pointed out the need for better family amenities and quieter rooms. Despite some noise issues and lapses in service, many find it a suitable option, especially for families with older children.
The hotel's rooftop pool offers scenic views and a pleasant ambiance but suffers from significant cleanliness and maintenance issues, sometimes appearing green with algae. Its small size also limits its use for serious swimming.
Overall, Illusion Boutique "Near Beach" stands out for its excellent location and friendly staff, making it a good choice for both beach lovers and those seeking to explore Playa del Carmen. However, the hotel could benefit from addressing concerns about its breakfast, cleanliness and some of its amenities to enhance the overall guest experience.
Categories
Boutique-Style
Beach
Honeymoon
$
+1
Info
Summary of reviews
Hotel B Unique in Cozumel's North hotel zone presents a harmonious blend of tranquility and luxury, highly regarded for its breathtaking ocean views and serene ambiance. Its prime location offers direct access to the sea, making it perfect for snorkeling enthusiasts, while its proximity to downtown ensures convenience without sacrificing peace and relaxation.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Categories
Luxury
Sustainability Journey
Honeymoon
$
+13
Info
Summary of reviews
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only is a hidden gem in the heart of the Riviera Maya, offering breathtaking views of the ocean and a peaceful atmosphere. The exclusivity and safety of the location are praised by guests, as well as the top-notch service provided by the friendly and attentive staff. The gourmet all-inclusive experience surpasses expectations, making it the perfect spot for a romantic getaway or a relaxing retreat. The rooms are spacious and of high-end quality with amazing views from every angle, although some guests have reported issues with maintenance and decor for special occasions. The staff is exceptional with personal butlers and beach bartenders going above and beyond to make your stay enjoyable. The Palafitos Overwater Bungalows is perfect for honeymooners with top-notch accommodations and personalized notes adding an extra touch of romance. Overall, this hotel is a must-visit destination for your next adult-only vacation.
Categories
Luxury
Pool
Infinity Pool
Private Pool
Outdoor Pool
Honeymoon
$
+8
Info
Summary of reviews
Hotel Los Itzaes by 5th Avenue in Playa del Carmen is consistently praised for its exceptional location, offering guests the perfect balance between vibrant city life and tranquil relaxation. Situated just a short walk from the bustling 5th Avenue, renowned for its lively nightlife, shops, and dining options, the hotel also boasts proximity to beaches and important transportation hubs like the ADO bus station and the Cozumel ferry port. Despite its central position, guests enjoy a peaceful retreat away from the noise, surrounded by a host of conveniences including banks and pharmacies.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Categories
Pool
Rooftop Pool
Pool Lap Lanes
Outdoor Pool
Free Wi-Fi
3 Star
$
+8
Info
Categories
Beachfront
Beach
Honeymoon
$
+21
Info
Categories
Parking
EV charging stations
All-Inclusive Packages
Luxury
$
+12
Info
Summary of reviews
Viva Azteca by Wyndham, A Trademark All Inclusive Resort, is renowned for its prime location in the serene Playacar neighborhood. Offering direct beachfront access and proximity to the vibrant city life of Playa del Carmen, the resort provides a perfect blend of relaxation and exploration. Guests are captivated by the stunning turquoise waters and the pristine beach, ideal for both tranquil retreats and exciting local adventures. The resort's secure and peaceful environment, situated within a gated community, adds to its appeal.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
Categories
Golf
Beach
Family
$
+9
Info
Summary of reviews
Mahekal Beach Front Resort & Spa is widely acclaimed for its exceptional location in the heart of Playa del Carmen, perfectly balancing proximity to 5th Avenue's bustling restaurants, bars and shops with a serene and peaceful beachfront experience. This idyllic setting, featuring picturesque thatched chalets, lush gardens and beautiful grounds, makes it an ideal choice for first-time visitors, couples and families seeking both vibrant city life and a relaxing retreat. The property's direct beach access and tranquil atmosphere are consistently highlighted, along with the welcoming and family-friendly ambiance enhanced by excellent dining options and top-notch service.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
The resort's breakfast offerings consistently receive high praise for their extensive, varied and delicious selection, particularly the buffet at Fuego which is often noted as a standout feature of guests' stays. While the dining experiences for lunch and dinner receive more mixed feedback, most guests commend the quality and variety of the cuisine with special attention given to Mayan specialties and unique vegan options.
Guest rooms at Mahekal Beach Front Resort & Spa are characterized by their stylish, rustic charm, cleanliness and spaciousness. Many guests enjoy the comfortable beds and well-decorated spaces, though there are occasional mentions of necessary updates and minor maintenance issues. Despite these, the overall guest experience is significantly enhanced by the friendly and attentive staff, who are consistently recognized for their exceptional service and hospitality.
The resort is also frequently praised for its pristine condition and cleanliness, from the well-manicured grounds to the immaculate rooms and facilities. Some minor critiques are noted regarding pool maintenance and the need for occasional room updates, but these do not overshadow the overwhelmingly positive sentiment.
The multiple pool options, complemented by picturesque views and clean surroundings, add to the resort's appeal as a relaxing getaway. While some guests mention a need for more cleaning and maintenance for certain pools, the overall ambiance remains highly appreciated.
Situated on a gorgeous, albeit narrow, beach, Mahekal Beach Front Resort & Spa offers a delightful coastal experience with stunning views and well-maintained surroundings. The private beach area ensures a sense of exclusivity and safety, though it can feel crowded at times due to its popularity and limited size.
For families, the resort provides a relaxed and welcoming environment with helpful staff and beautiful facilities. The lack of specific children's activities and organized entertainment is noted, yet families find joy in the overall experience and the resort’s accommodating nature.
Finally, the resort’s cozy bedding and inviting decor enhance the overall stay with many guests finding the beds to be very comfortable despite some occasional issues. The inclusion of room amenities like hammocks adds to the charm and comfort of the accommodations.
In summary, Mahekal Beach Front Resort & Spa excels in offering a harmonious blend of relaxation, superb hospitality and a picturesque beachfront setting, making it a noteworthy destination for travelers seeking a memorable and enjoyable escape.
Categories
Luxury
Pool
Infinity Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Beachfront
$
+2
Info
Summary of reviews
Adhara Hacienda Cancun enjoys a strategic location in downtown Cancun, providing convenient access to the ADO bus station, department stores, local eateries and key attractions like Plaza Palapas and Market 23. Although it is not situated near the beach, the hotel offers a complimentary shuttle to public beaches, ensuring guests can easily experience both downtown and coastal areas. The surrounding neighborhood is quiet and safe, making it ideal for restful stays while still being a practical base for sightseeing and exploring the city.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
Categories
Honeymoon
Family
Romantic
$
+4
Info
Summary of reviews
Presidente InterContinental Cancun Resort is celebrated for its prime location in the heart of Cancun, providing guests with easy access to bustling attractions while maintaining a serene atmosphere. The hotel's beachfront is particularly notable, offering one of the best stretches of sand in Cancun, free of crowds and ideal for swimming. This prime setting is complemented by well-maintained facilities, including a beautiful pool area and comfortable rooms with stunning ocean views.
The breakfast experience garners high praise for its quality, variety and the delightful beachfront setting, though there is some feedback about needing more variety for special diets. Dinner reviews are slightly mixed with guests appreciating the delicious food and scenic dining environments, but occasionally finding the prices high and service slow. Nonetheless, the Le Cap restaurant near the beach stands out for its delicious offerings.
Guests enjoy the spacious, clean rooms, many highlighting the beautiful ocean views and comfortable bedding. While some find the decor outdated, the general cleanliness and maintenance receive high marks. The hotel’s pools and beach area are exceptional, often described as beautiful, clean and perfect for families with plenty of amenities such as sun loungers, umbrellas and beach service.
Cleanliness throughout the hotel is consistently highlighted with both public areas and rooms kept in top condition by attentive staff. Speaking of staff, the overall service is excellent with numerous mentions of friendly, professional and attentive team members, particularly in the restaurant and on the beach.
The resort's amenities, such as the well-equipped gym, reliable Wi-Fi and relaxing spa, add to the overall positive experience. While the spa services are well-regarded, some guests mention that they are on the pricier side. The gym’s 24-hour availability and pool facilities, which include jacuzzis and an outdoor bar, further enhance the guest experience.
In summary, Presidente InterContinental Cancun Resort provides a balanced mixture of convenience, comfort and luxury, making it a favored choice for travelers looking for a relaxing yet accessible retreat in Cancun. The combination of prime location, high standards of cleanliness, excellent service and family-friendly facilities ensures a memorable stay for all types of travelers.
The breakfast experience garners high praise for its quality, variety and the delightful beachfront setting, though there is some feedback about needing more variety for special diets. Dinner reviews are slightly mixed with guests appreciating the delicious food and scenic dining environments, but occasionally finding the prices high and service slow. Nonetheless, the Le Cap restaurant near the beach stands out for its delicious offerings.
Guests enjoy the spacious, clean rooms, many highlighting the beautiful ocean views and comfortable bedding. While some find the decor outdated, the general cleanliness and maintenance receive high marks. The hotel’s pools and beach area are exceptional, often described as beautiful, clean and perfect for families with plenty of amenities such as sun loungers, umbrellas and beach service.
Cleanliness throughout the hotel is consistently highlighted with both public areas and rooms kept in top condition by attentive staff. Speaking of staff, the overall service is excellent with numerous mentions of friendly, professional and attentive team members, particularly in the restaurant and on the beach.
The resort's amenities, such as the well-equipped gym, reliable Wi-Fi and relaxing spa, add to the overall positive experience. While the spa services are well-regarded, some guests mention that they are on the pricier side. The gym’s 24-hour availability and pool facilities, which include jacuzzis and an outdoor bar, further enhance the guest experience.
In summary, Presidente InterContinental Cancun Resort provides a balanced mixture of convenience, comfort and luxury, making it a favored choice for travelers looking for a relaxing yet accessible retreat in Cancun. The combination of prime location, high standards of cleanliness, excellent service and family-friendly facilities ensures a memorable stay for all types of travelers.
Categories
Luxury
Beachfront
Beach
From $208
$
+10
Info
Summary of reviews
The Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a beautiful and conveniently located property with safe and beautiful beachfront access. Breakfast options are delicious with plenty of food to choose from and the Mexican and Italian options are particular favorites. The dining experience receives mixed reviews, but the a la carte restaurants earn positive reviews for their exquisite dishes. The rooms have mixed reviews with some reporting issues such as moldy smells, but many guests praise the cleanliness and comfort. The staff is praised for their friendliness, professionalism and willingness to assist guests. The pool area and beach are seen as positives, but improvements could be made to offer more comfortable seating and better noise control. The resort caters well for families with excellent facilities and entertainment all day. The beds at the hotel had mixed reviews with some guests finding them extremely comfortable, while others found them too soft or uncomfortable. The all-inclusive package is seen as exceptional with guests raving about the excellent food, drinks and staff. Overall, the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a great option for a vacation spot with beautiful beaches, great amenities and excellent staff.
Categories
Beachfront
Beach
Honeymoon
$
+2
Info
Summary of reviews
Antera Hotel & Residences receives widespread acclaim from guests across several key aspects, making it a highly recommended choice for travelers. The hotel's prime location in the heart of Playa del Carmen is universally praised, providing guests with easy access to Fifth Avenue, the beach, a variety of restaurants, bars, shops and essential tourist spots. This convenience eliminates the need for a car, appealing especially to those wanting to be at the center of the action while still enjoying a serene stay.
The rooms and apartments are another highlight, described as exceptionally spacious, clean and modern. They come with well-equipped kitchens, comfortable beds and sizable bathrooms, contributing to a luxurious and relaxing experience. Guests appreciate the rooftop pools and private jacuzzis, which offer beautiful views and a pleasant lounging atmosphere despite their smaller size.
Dining experiences at the hotel also receive positive feedback. The on-site Thai-Indian restaurant and nearby YumYum restaurant are particularly praised for their excellent dishes and bar service on the rooftop. The breakfast, though mixed in reviews regarding variety and flexibility, is generally appreciated for its quality and elegant presentation.
Cleanliness is a strong point with guests frequently mentioning the immaculate condition of both rooms and common areas. The cleaning staff's professionalism ensures a tidy and welcoming environment. The Wi-Fi service gets mixed reviews; while some guests find it strong and reliable, others experience inconsistent connectivity.
The staff's friendliness and attentiveness significantly enhance the guest experience. Visitors consistently highlight the amicable and helpful nature of the personnel—from reception to housekeeping and bartenders—despite occasional mentions of unhelpful service.
Antera Hotel & Residences also caters well to families, offering spacious rooms with multiple bathrooms, a peaceful environment and family-friendly amenities. The secure underground parking adds an extra layer of convenience and safety for guests with vehicles.
In summary, Antera Hotel & Residences stands out for its excellent location, spacious and clean accommodations, pleasant dining options and overall friendly service. Minor issues such as noise, Wi-Fi connectivity and occasional service lapses are noted but do not significantly detract from the overwhelmingly positive feedback from guests.
The rooms and apartments are another highlight, described as exceptionally spacious, clean and modern. They come with well-equipped kitchens, comfortable beds and sizable bathrooms, contributing to a luxurious and relaxing experience. Guests appreciate the rooftop pools and private jacuzzis, which offer beautiful views and a pleasant lounging atmosphere despite their smaller size.
Dining experiences at the hotel also receive positive feedback. The on-site Thai-Indian restaurant and nearby YumYum restaurant are particularly praised for their excellent dishes and bar service on the rooftop. The breakfast, though mixed in reviews regarding variety and flexibility, is generally appreciated for its quality and elegant presentation.
Cleanliness is a strong point with guests frequently mentioning the immaculate condition of both rooms and common areas. The cleaning staff's professionalism ensures a tidy and welcoming environment. The Wi-Fi service gets mixed reviews; while some guests find it strong and reliable, others experience inconsistent connectivity.
The staff's friendliness and attentiveness significantly enhance the guest experience. Visitors consistently highlight the amicable and helpful nature of the personnel—from reception to housekeeping and bartenders—despite occasional mentions of unhelpful service.
Antera Hotel & Residences also caters well to families, offering spacious rooms with multiple bathrooms, a peaceful environment and family-friendly amenities. The secure underground parking adds an extra layer of convenience and safety for guests with vehicles.
In summary, Antera Hotel & Residences stands out for its excellent location, spacious and clean accommodations, pleasant dining options and overall friendly service. Minor issues such as noise, Wi-Fi connectivity and occasional service lapses are noted but do not significantly detract from the overwhelmingly positive feedback from guests.
Categories
Beach
Honeymoon
Family
$
+2
Info
Summary of reviews
Casa del Mar Cozumel Hotel & Dive Resort with free access to an exclusive beach club is a favored destination for diving enthusiasts due to its ideal location near popular dive sites and a strategic position across from a scuba diving company. The resort is conveniently situated near the dock for large cruise ships and a short drive from the town center, ensuring accessibility for guests. The private bridge offering direct access to a beach and bathing area enhances its appeal, and the ocean views add to the scenic allure of the location.
The hotel earns high marks for cleanliness, with well-maintained facilities and spotless rooms ensuring a pleasant and relaxing atmosphere throughout guests’ stays. The cleaning staff is particularly commended for their diligence and attention to detail, making cleanliness a standout feature of the resort.
Guests have positive experiences with the spacious and comfortable rooms, which often include ocean views. Each room is typically furnished with cozy beds, small fridges, and spacious bathrooms, along with charming balconies or patios. While some rooms may experience issues such as darkness or a lack of safes, the overall impression remains favorable due to their cleanliness and the general upkeep of accommodations.
The staff at Casa del Mar Cozumel is consistently praised for their friendliness and helpfulness, contributing significantly to the positive experiences of guests. Whether at the front desk or within the restaurant, the staff is noted for providing exceptional service, enhancing the overall ambiance of the resort.
The pool is another highlight, appreciated for its cleanliness and size, providing a relaxing spot for guests alongside the neighboring dive shop. The combination of the pool and Jacuzzi offers additional relaxation, with beautiful views complementing the experience. Although minor issues such as cold water and chipped tiles are noted, the pool is generally considered a valuable retreat.
The resort’s private beach offers convenient access to the ocean, making it an attractive option for both relaxation and adventure. The proximity to a fantastic dive shop and excellent snorkeling opportunities off the property are appreciated by guests, despite mixed opinions about the beach area itself. The facilities and the inviting pool area, with direct access to the bar, offer a pleasant setting for unwinding after a day of ocean exploration.
While feedback about the beds is mixed, many guests find them comfortable and spacious, contributing to a cozy environment for a restful night’s sleep. Despite some reports of firmness and lack of proper support, the general sentiment leans positive, ensuring most guests enjoy a comfortable stay.
Overall, Casa del Mar Cozumel Hotel & Dive Resort with free access to an exclusive beach club provides a comfortable and memorable experience, particularly for diving enthusiasts, thanks to its strategic location, excellent cleanliness, friendly staff, and inviting facilities.
The hotel earns high marks for cleanliness, with well-maintained facilities and spotless rooms ensuring a pleasant and relaxing atmosphere throughout guests’ stays. The cleaning staff is particularly commended for their diligence and attention to detail, making cleanliness a standout feature of the resort.
Guests have positive experiences with the spacious and comfortable rooms, which often include ocean views. Each room is typically furnished with cozy beds, small fridges, and spacious bathrooms, along with charming balconies or patios. While some rooms may experience issues such as darkness or a lack of safes, the overall impression remains favorable due to their cleanliness and the general upkeep of accommodations.
The staff at Casa del Mar Cozumel is consistently praised for their friendliness and helpfulness, contributing significantly to the positive experiences of guests. Whether at the front desk or within the restaurant, the staff is noted for providing exceptional service, enhancing the overall ambiance of the resort.
The pool is another highlight, appreciated for its cleanliness and size, providing a relaxing spot for guests alongside the neighboring dive shop. The combination of the pool and Jacuzzi offers additional relaxation, with beautiful views complementing the experience. Although minor issues such as cold water and chipped tiles are noted, the pool is generally considered a valuable retreat.
The resort’s private beach offers convenient access to the ocean, making it an attractive option for both relaxation and adventure. The proximity to a fantastic dive shop and excellent snorkeling opportunities off the property are appreciated by guests, despite mixed opinions about the beach area itself. The facilities and the inviting pool area, with direct access to the bar, offer a pleasant setting for unwinding after a day of ocean exploration.
While feedback about the beds is mixed, many guests find them comfortable and spacious, contributing to a cozy environment for a restful night’s sleep. Despite some reports of firmness and lack of proper support, the general sentiment leans positive, ensuring most guests enjoy a comfortable stay.
Overall, Casa del Mar Cozumel Hotel & Dive Resort with free access to an exclusive beach club provides a comfortable and memorable experience, particularly for diving enthusiasts, thanks to its strategic location, excellent cleanliness, friendly staff, and inviting facilities.
Categories
Beach
Pool
Pool Swim Up Bar
Outdoor Pool
Business
Categories
Map