Hotels, Resorts, Aparthotels in Quintana Roo

Villablanca Garden Beach Hotel

7.2

Good

From $50

$

Info Summary of reviewsVillablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.

Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.

The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.

Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.

The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.

The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.

The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.

While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.

The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.

Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
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Hotel with Swimming Pool

Children's Pool Outdoor Pool

Hotel with Tennis Courts

Hotel near The Beach

Las Villas Akumal

Aparthotel in Akumal

8.7

Very Good

From $95

$

Info Summary of reviewsLas Villas Akumal is a captivating destination for those in search of tranquility, natural beauty and a genuine Mexican coastal experience. Situated directly on a serene, private beach, the resort offers breathtaking sea views and a peaceful atmosphere that stands out from larger, busier hotel complexes. Its location near Tulum and Playa del Carmen makes it a convenient base for exploring the Riviera Maya, while maintaining an idyllic and quiet retreat perfect for families and couples.

The accommodations at Las Villas Akumal receive high praise for their spaciousness, cleanliness and tasteful decor. Guests enjoy well-maintained rooms with fully equipped kitchens, comfortable beds and modern amenities. The beachfront apartments, in particular, are highlighted for their stunning ocean views and direct access to the water. The meticulous cleanliness of both rooms and common areas contributes to a stress-free and comfortable stay.

The staff at Las Villas Akumal are frequently commended for their friendliness, attentiveness and willingness to go the extra mile. From organizing transport to providing prompt service, the team ensures that guests feel well-cared-for throughout their stay.

Guests appreciate the tranquil, pristine beach despite its occasional rocky and seaweed-strewn areas. It is an excellent spot for relaxation and snorkeling with opportunities to witness marine life such as turtles. The pools are clean and well-maintained, providing a refreshing and relaxing environment for both adults and children.

The breakfast offerings at Las Villas Akumal have mixed reviews. While the experience of dining on the terrace with a beautiful sea view and the highly praised chilaquiles are noted highlights, some guests felt that the breakfast was expensive with limited options. The on-site restaurant's limited menu and early closure by 3 PM necessitate trips to nearby dining venues for dinner.

Despite some challenges with WiFi connectivity in certain areas and the need for better maintenance of loungers and beach furniture, the overall ambiance and setting of the resort make it a favoured spot for visitors.

For those seeking a luxurious and romantic getaway, Las Villas Akumal provides a serene and picturesque environment. The combination of beautiful, well-equipped villas, a quiet and personal atmosphere and attentive service makes it a top choice for a memorable beachfront stay.
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Beachfront Aparthotel

Aparthotel with Swimming Pool

Children's Pool Outdoor Pool

Aparthotel near The Beach

The Westin Resort & Spa Cancun

Resort in Cancun

8.2

Very Good

From $118

$

Info Summary of reviewsThe Westin Resort & Spa Cancun enjoys a prime beachfront location close to the airport, making it extremely convenient for travelers. Positioned at the quieter southern end of the hotel zone, the resort provides a peaceful and serene environment while still being connected to central Cancun by frequent bus services. The stunning sea views, direct beach access and beautiful sunrises enhance the resort’s appeal, making it a top choice for visitors. The family-friendly amenities, multiple pools and well-maintained facilities contribute to an enjoyable stay for all guests.

The breakfast offerings at The Westin Resort & Spa Cancun receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.

The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.

Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.

Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.

The staff at The Westin Resort & Spa Cancun is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.

WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.

The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.

The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.

The beach at The Westin Resort & Spa Cancun is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.

Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
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Resort near Golf Courses

Beachfront Resort

Resort near The Beach

La Pasion Hotel Boutique

Hotel in Playa del Carmen

8.5

Very Good

From $36

$

Info Categories

Boutique-style Hotel

Hotel near The Beach

Hotel with Swimming Pool

Occidental Costa Cancún - All Inclusive

Resort in Cancun

8.3

Very Good

From $133

$

Info Summary of reviewsOccidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.

Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.

Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.

Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.

The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.

The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.

Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
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Luxury Resort

Beachfront Resort

Resort near The Beach

Porto Playa Condo Hotel and Beach Club

Hotel in Playa del Carmen

8.6

Very Good

From $150

$

Info Summary of reviewsPorto Playa Condo Hotel and Beach Club in Playa del Carmen receives overwhelmingly positive reviews across several categories, highlighted by its prime location, exceptional service, and outstanding facilities.

The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.

A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.

The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.

The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.

Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.

For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.

The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.

Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
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Boutique-style Hotel

Hotel near The Beach

Family Friendly Hotel

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Resort in Akumal

8.4

Very Good

From $217

$

Info Categories

Resort with Spa

Accessible Resort

Resort with Gym

Palmaïa The House of AïA All Inclusive Wellness Resort

Resort in Playa del Carmen

9.6

Excellent

From $424

$

Info Categories

Beachfront Resort

Luxury Resort

Resort Taking Steps Towards Sustainability

Holiday Inn Express & Suites - Playa del Carmen by IHG

Hotel in Playa del Carmen

8.6

Very Good

From $90

$

Info Summary of reviewsHoliday Inn Express & Suites - Playa del Carmen by IHG, strikes a harmonious balance for both leisure and business travelers, offering a plethora of amenities and impeccable service. Located centrally in Playa del Carmen, the hotel provides easy access to the vibrant 5th Avenue with its array of restaurants, shops and nightlife, while remaining a peaceful retreat. The proximity to the beach and various tourist attractions, including Xcaret and Tulum, further emphasizes its strategic positioning.

The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.

The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.

The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.

The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.

Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.

Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.

In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
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Hotel near The Beach

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Aldea Coba An Escape Boutique Experience

Hotel in Coba

8.4

Very Good

From $61

$

Info Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Family Friendly Hotel

Hotelito Azul

Hotel in Tulum Beach

8.2

Very Good

From $177

$

Info Summary of reviewsHotelito Azul is a stunning and luxurious five-star hotel located in Tulum, Mexico with a beautiful beachfront location that offers breathtaking ocean views and stunning sunsets. The hotel's location is perfect for those who want to relax away from the hustle and bustle of the city with many good restaurants within walking distance, convenience stores nearby and great shopping and nightlife options along the beach road. The hotel's breakfast and dinner received overwhelmingly positive reviews from guests with many praising the delicious food and exceptional dining experience. The hotel offers a variety of unique and beautifully decorated rooms, including beachfront villas, oceanfront suites and garden view rooms with stunning views and comfortable beds. The hotel's cleanliness and attention to detail are also highly praised with guests raving about the daily cleaning service. The hotel's exceptional staff is incredibly friendly, hospitable and helpful, making guests feel like family. The hotel boasts a stunning pool area with two rooftop pools, including an Instagram-worthy infinity pool and a beautiful and well-maintained beach that is perfect for travelers who want to unwind and enjoy Tulum's white sandy beaches. The hotel's beds are also noted for their extreme comfort with guests consistently describing them as 'super comfy' and 'soft'. Hotelito Azul is a romantic and cozy atmosphere with limited foot traffic, making it perfect for couples looking for a more secluded getaway. Overall, Hotelito Azul offers a great experience for travelers looking for a unique and comfortable stay near the beach with exceptional service, beautiful rooms and stunning views.
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Beachfront Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Infinity Pool Rooftop Pool Panoramic View Pool Private Pool Outdoor Pool

Una Vida

Hotel in Tulum

9.0

Excellent

From $138

$

Info Summary of reviewsUna Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
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Dog Friendly Hotel

Dogs Stay Free

Hotel with Swimming Pool

Private Pool Outdoor Pool

Hotel for Yoga

Villas HM Palapas del Mar

Hotel in Holbox Island

8.3

Very Good

From $160

$

Info Summary of reviewsVillas HM Palapas del Mar enjoys a stellar reputation among its guests for providing a tranquil escape, marked by its prime beachfront location on one of Holbox's most beautiful stretches of coast. Guests appreciate the serene yet accessible setting, just a ten-minute walk from the town center, allowing for easy exploration of local attractions and amenities.

The hotel consistently earns praise for its cleanliness, boasting well-maintained rooms and impeccably kept grounds. The spacious, charming accommodations feature island-style decor, comfortable beds and well-equipped amenities like private balconies and outdoor jacuzzis, further enhancing the guests' experience. Despite minor issues such as occasional noise and some cleanliness oversights, the overall ambiance is one of warmth and relaxation, bolstered by friendly and attentive staff.

The culinary offerings at Villas HM Palapas del Mar receive mixed reviews. Breakfast is a high point with a wide selection of fresh, delicious options that cater to diverse tastes, although vegan options could be better. Dinners present a varied experience with certain themed nights like the BBQ buffet and the Japanese restaurant receiving positive feedback, while the lack of traditional Mexican dishes and limited vegetarian choices leave some guests desiring more. Slow service, particularly in the restaurant and on the beach, is noted as an area for improvement.

Facilities at the hotel, such as the beautifully designed pools—including an infinity pool—and private pools in some rooms, are also highly praised. These features, along with the well-maintained beach loungers and serene beach environment, contribute to an enjoyable stay. However, infrequent maintenance issues and seaweed on the beach are minor concerns that some guests have pointed out.

Despite some reception staff receiving mixed feedback regarding their helpfulness and efficiency, the majority of the hotel personnel are commended for their friendliness and attentiveness, enhancing the overall guest experience.

One area for potential improvement is the Wi-Fi service, which many guests find unreliable, particularly in the rooms and on the beach, potentially affecting those who require consistent internet connectivity.

In summary, Villas HM Palapas del Mar excels in providing a picturesque, clean and comfortable retreat with commendable service and impressive amenities, particularly the private pools and beachfront location. While there are areas for improvement, such as dining variety and Wi-Fi reliability, the overall guest experience is predominantly positive, making it a highly recommended destination for a serene getaway on Holbox Island.
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Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Temptation Cancun Resort - All Inclusive - Adults Only

Resort in Cancun

8.5

Very Good

From $264

$

Info

Temptation Cancun Resort is an all-inclusive resort for adult guests only, ideal for wild pool parties and themed nights. With adult entertainment at the forefront, the resort also offers comfortable and luxurious accommodation, delicious culinary options, a spa and services that will keep every guest thoroughly satisfied.

Summary of reviewsThe Temptation Cancun Resort - All Inclusive - Adults Only is an exceptional resort with outstanding facilities and services, making it the perfect destination for a memorable vacation experience. Guests have praised the hotel's unique playful and erotic atmosphere, along with its beautiful and well-maintained pool. The food is magnificent and the super friendly service exceeded guests' expectations. While there were some minor issues with restaurant booking queues and tipping, the majority of guests had overwhelmingly positive experiences. Whether you're looking for a new experience or a tropical escape, this resort comes highly recommended, as it received a multitude of exceptional reviews.
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Resort with Gym

Resort near The Beach

Resort with Swimming Pool

Pool Swim Up Bar Outdoor Pool

Mi Amor by La Zebra, an SLH Hotel

Hotel in Tulum

8.9

Excellent

From $163

$

Info Summary of reviewsMi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
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Hotel with Swimming Pool

Heated Pool Panoramic View Pool Private Pool Outdoor Pool

Luxury Hotel

Hotel near The Beach

Continental Caribe Bay

Hotel in Chetumal

7.9

Good

From $64

$

Info Categories

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Fiesta Americana Condesa Cancun - All Inclusive

Resort in Cancun

8.5

Very Good

From $219

$

Info Summary of reviewsFiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
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Beachfront Resort

Resort near The Beach

Resort for Honeymoon

Hotel Riviera Del Sol

Hotel in Playa del Carmen

8.3

Very Good

From $55

$

Info Summary of reviewsHotel Riviera Del Sol is highly praised for its exceptional location in the heart of Playa del Carmen, mere steps from the bustling 5th Avenue and Mamitas Beach. This prime location affords guests easy access to an array of restaurants, shops and entertainment venues, while the hotel itself maintains a quiet and tranquil atmosphere. The charming decor, beautiful garden and clean rooms add to its allure, establishing it as a cozy retreat within the lively downtown area.

Guests often commend the spacious and comfortable rooms, highlighting their cleanliness and functional amenities like mini-fridges and microwaves. The rooms feature attractive decor and some offer pool views, ensuring a pleasant stay. While there are occasional issues such as musty smells or outdated bathroom elements, the overall feedback regarding the rooms is positive.

Cleanliness is another strong point for Hotel Riviera Del Sol with many guests noting the consistently spotless rooms and common areas. Daily and thorough cleaning practices contribute to a pleasant and secure environment, despite a few minor oversights like dirty towels or neglected shared facilities.

The hotel staff receive considerable praise for their friendliness and attentiveness, enhancing the welcoming atmosphere. Guests appreciate the warm and professional demeanor of the reception team and specific staff members like Erick and Cecilio are frequently mentioned for their helpfulness. Although there are occasional mentions of unfriendly or unresponsive front desk service, the overall feedback about the staff remains overwhelmingly positive, significantly contributing to the hotel's charm.

The breakfast offerings receive mixed reviews. While many guests find the breakfast delicious with good coffee and well-prepared dishes like omelettes and pancakes, others feel the cost is high relative to what is offered. The continental breakfast, in particular, is often described as basic with limited variety and additional charges for items beyond what's included.

The outdoor pool, though small, is inviting and well-maintained, providing a refreshing retreat for guests. The pool area's serene atmosphere is enhanced by surrounding palm trees and lush greenery, making it a lovely spot for relaxation despite occasional maintenance issues or noise from children.

Hotel Riviera Del Sol's proximity to beautiful beaches like Mamitas Beach is a major highlight with many guests appreciating the quick and easy access to the sandy shores. The location also allows for pleasant walks to nearby restaurants and shops, adding to the convenience and overall positive experience for beach enthusiasts.

For families, the hotel is an excellent choice, offering comfortable and well-maintained family rooms, a family-friendly atmosphere and helpful staff. The quiet location and amenities like the pool contribute to a serene environment for family relaxation.

The hotel's prime position in Playa del Carmen's vibrant nightlife scene is ideal for those looking to explore local bars and clubs. However, this central location also means guests may experience loud music into the early hours, which could be a disturbance for those seeking a quieter stay.

In summary, Hotel Riviera Del Sol combines convenience, comfort and charm, making it an excellent base for exploring Playa del Carmen’s attractions. The positive aspects, including the exceptional location, friendly staff and comfortable rooms, far outweigh the minor critiques, ensuring an enjoyable and memorable stay for visitors.
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Hotel near The Beach

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel 52 Playa del Carmen

Hotel in Playa del Carmen

7.8

Good

From $42

$

Info Summary of reviewsHotel 52 Playa del Carmen offers a well-rounded experience for travelers seeking an accessible yet tranquil accommodation option in Playa del Carmen. The hotel benefits from a prime location near the vibrant 5th Avenue, famous for its shops, restaurants and entertainment, while being just a short walk from the beach. This strategic positioning allows guests to enjoy the bustling city life and serene beach visits without the noise and hustle of the main tourist areas. The private, secure parking adds an extra layer of convenience, particularly for those traveling by car.

The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.

The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.

Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.

The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.

The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.

The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.

For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.

Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
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Hotel with Swimming Pool

Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel near The Beach

Family Friendly Hotel

Ocean Riviera Paradise All Inclusive

Resort in Playa del Carmen

8.4

Very Good

From $167

$

Info Summary of reviewsThe Ocean Riviera Paradise All Inclusive offers a memorable and mostly positive experience for guests, balancing excellent amenities, service and a picturesque location. The resort is conveniently situated near Playa del Carmen, providing easy access to attractions while maintaining a serene and secluded environment by the sea.

The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.

The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.

Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.

Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.

Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.

The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.

In summary, Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
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Resort near Golf Courses

Beachfront Resort

Resort near The Beach

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