Accessible AparthotelThis aparthotel provides wheelchair-accessible apartments with roll-in showers, accessible bathtubs, lowered sinks, and raised toilets with grab bars. Accessible bathrooms include a fold-down shower seat and a grabrail within the shower, along with space to roll under the sink area. The property is entirely wheelchair accessible, features large lifts to all floors, offers accessible parking, and a free, wheelchair-accessible shuttle service.
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Summary of reviews related to the 'Accessible' categoryAdagio Serris Val d'Europe offers a range of amenities that cater to guests with disabilities, highlighting its focus on accessibility and comfort. The hotel features spacious rooms and apartments that are clean and comfortable with several accommodations specifically adapted for those with mobility issues. Guests found the location to be very accessible, facilitated by wide entrances, access ramps and elevators that make navigating the building easier.
The ease of access extended to external services with efficient shuttle and taxi services available for transportation, including to nearby attractions like Disneyland. The 24-hour reception and the staff's willingness to assist with transportation arrangements contributed positively to the overall experience.
However, some reviews noted areas for improvement. Not all parts of the hotel were considered easily accessible and there were occasional issues with the magnetic key cards demagnetizing. Additionally, certain facilities like the spa were not operational during some guests' stays and the bathrooms, while adapted, lacked essential non-slip features and grab railings which could be problematic for disabled visitors.
In conclusion, despite a few limitations, Adagio Serris Val d'Europe generally provides a solid and accessible environment for guests with disabilities, ensuring a comfortable and accommodating stay.
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