InfoSummary of reviewsHoliday Inn Reading South M4 Jct 11 by IHG, receives commendable feedback across multiple categories, underlining its strengths in providing a comfortable and convenient stay for various types of travelers.
Situated conveniently close to the M4 motorway, the hotel is ideally located for easy access to key destinations such as Heathrow Airport, Legoland and London. This strategic position, along with its quiet suburban setting, ample parking and proximity to local amenities, make it a preferred base for guests exploring the surroundings or breaking up longer trips. The easy connectivity to Reading town center and other areas through nearby public transportation further enhances the hotel's appeal.
The breakfast at the hotel garners high praise for its excellent quality and extensive variety. Guests appreciate the well-presented buffet and friendly, attentive breakfast staff. Families find value in the policy that allows kids to eat free with paying adults. Despite a few criticisms regarding the temperature of the cooked items and pricing, breakfast is widely viewed as a major highlight.
The dining experience is mixed but leans towards the positive with commendations for the nice restaurant and bar area, diverse menu and generally good food quality. However, high prices and occasional slow service detract from the overall experience for some guests. The atmosphere and friendly restaurant staff contribute to a pleasant dining environment despite these issues.
Guest rooms are consistently praised for their cleanliness, spaciousness and modern amenities. Many appreciate the quietness, comfort and pleasant décor of the rooms, which are particularly well-suited for families. While there are occasional mentions of minor maintenance issues and lack of certain amenities, the overall sentiment is positive, bolstered by the friendly and efficient staff.
Cleanliness throughout the hotel receives high marks with guests frequently noting the well-maintained rooms and common areas, supported by a courteous and diligent housekeeping team.
The hotel’s staff are often highlighted as a key strength, consistently described as friendly, welcoming and helpful. The positive interactions with the staff significantly contribute to creating a warm and pleasant atmosphere for guests.
WiFi at the hotel is generally reliable with good connection strength, though some guests have experienced occasional connectivity issues. Free WiFi is an appreciated benefit.
The gym and pool facilities have mixed feedback. The gym is praised for its modern equipment and cleanliness, though it has occasionally been closed. The indoor pool is valued when open, but frequent closures have disappointed some guests seeking to use this amenity.
Parking at the hotel is noted as ample and convenient with the added benefit of free EV charging stations. Guests appreciate the easy navigation and safety of the parking facilities, though there's a slight inconvenience due to a 90-minute limit on the EV chargers.
The hotel is particularly well-regarded by families, thanks to its family-friendly atmosphere, dedicated play areas, spacious rooms and attentive staff who go the extra mile to engage young guests. Its location near attractions like Legoland makes it a practical choice for family outings.
In summary, Holiday Inn Reading South M4 Jct 11 by IHG, excels in providing a convenient, clean and comfortable stay supported by friendly staff and family-oriented amenities. Despite minor drawbacks in dining service and occasional amenity availability, the hotel remains a reliable and well-regarded choice for both short and extended stays. Show more
Spacious rooms with contemporary design, dance studio, indoor pool and sauna are the best features of this 4 star modern hotel.
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Summary of reviewsHilton Reading receives widespread acclaim for its strategic location, making it ideal for business and leisure travelers. Situated near the M4 motorway, it provides easy access to Green Park and local business parks, as well as a short drive into Reading's city center. Guests appreciate its ample free parking, quiet ambiance despite being close to various amenities and proximity to beautiful natural reserves. While the surrounding area may seem industrial, the hotel's accessibility to London and major roads is a notable advantage.
A highlight of many stays is the excellent breakfast service with guests praising the wide array of high-quality, inclusive culinary options catering to various dietary needs. The staff's attentiveness and efficiency further enhance the breakfast experience. Dinner reviews are mixed with commendations for the delicious food overshadowed by occasional slow service and higher prices. Nonetheless, the dining environment is generally appreciated for its pleasant ambiance.
Guests find Hilton Reading's rooms spacious, modern and meticulously clean with comfortable beds and well-maintained facilities. The amenities, including Nespresso machines and large TVs, elevate the comfort, although a few maintenance issues like dated bathrooms and the occasional bad odor are noted. Positive feedback extends to the cleanliness throughout the hotel with staff professionalism contributing to a spotless environment.
The hotel’s staff consistently receive high praise for their friendliness, helpfulness and professionalism which significantly enhance the guest experience. The WiFi offerings have room for improvement with some guests experiencing inconsistent service and highlighting a need for universal free access.
The gym and leisure facilities, including a well-maintained pool, receive favorable reviews for their quality and cleanliness. However, limited capacity and the need for bookings are minor drawbacks. Families find the hotel especially warm and inviting with amenities like a family-friendly pool, playground and children's meal options elevating the comfort and convenience of their stay.
Lastly, ample secure parking adds a significant benefit to staying at Hilton Reading with numerous positive remarks about the ease and availability of parking spaces, including complimentary underground options.
Overall, Hilton Reading is highly recommended for its convenient location, exceptional breakfast, clean and comfortable rooms, friendly staff and impressive leisure facilities, making it a satisfying choice for a wide range of travelers. Show more
