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Summary of reviewsDoubleTree by Hilton Woking stands out as a highly recommended choice for various types of travelers, owing much of its appeal to its excellent location. Conveniently situated near the town center, railway station and local attractions like Thorpe Park and Legoland, it provides easy access to shops, restaurants and transportation. Guests appreciate the hotel's central positioning for both business and leisure purposes.
The hotel's breakfast offering receives largely positive reviews, noted for its wide selection and quality, augmented by the polite and friendly dining staff. While the buffet style is praised, there are occasional complaints about food temperature and restocking issues during busy times.
The dining experience, particularly dinner, generally receives favorable feedback for good food quality and room service. However, there are mixed reviews due to limited vegetarian options, slow service and occasional unavailability of menu items. Despite some negative comments, many guests find the dining satisfactory.
Rooms at DoubleTree by Hilton Woking are well-received for cleanliness, spaciousness and comfortable beds. Modern decor and adequate amenities add to the positive experience, though some guests mention outdated interiors and temperature control issues. Overall, the clean and comfortable stay is highly regarded.
Cleanliness remains a strong point with the majority of guests describing the hotel, including public areas, as very clean and well-maintained. Though isolated incidents of maintenance issues were mentioned, they don’t overshadow the generally high standards of cleanliness.
The staff consistently garners praise for their friendliness, helpfulness and efficiency, contributing significantly to a pleasant stay. Notable staff members receive specific accolades, enhancing the hotel’s reputation for good service despite occasional lapses.
Wi-Fi service at the hotel is generally seen as good and reliable with fast speeds noted in most areas. However, there are some reports of connectivity issues and initial access problems.
The gym facilities are positively highlighted for being well-equipped, clean and organized, making it a strong feature for fitness enthusiasts. While small in size, the gym’s quality is appreciated.
Parking is seen as convenient, benefiting from the hotel's proximity to a multi-storey car park. However, on-site parking can be tight and is viewed as expensive by some guests, an aspect that could potentially be improved.
For families, DoubleTree by Hilton Woking offers a welcoming environment with child-friendly amenities and spacious rooms. Despite some reviews citing small room sizes and inconvenient parking, the family-friendly atmosphere and accommodating staff make it a suitable choice for those traveling with children.
Overall, DoubleTree by Hilton Woking provides a pleasant and comfortable stay with its strategic location, cleanliness and attentive staff, making it a solid option for visitors to the area.
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