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Summary of reviewsThe Mercure Warwickshire Walton Hall Hotel & Spa is a beautiful property located in a lovely countryside setting, perfect for those seeking a rural retreat. The hotel offers excellent facilities, including a swimming pool, sauna and steam room, although the spa could use some refurbishment. The breakfast received mixed reviews with some guests finding it excellent and others reporting cold or poor quality food. The dinner experience was also mixed with some guests enjoying the food and others finding it mediocre or awful. The rooms received mixed reviews with some guests loving the spacious and comfy rooms and others complaining about outdated décor and poor upkeep. The cleanliness of the hotel was also a mixed bag with some guests finding it exceptionally clean and others reporting a lack of attention to detail. The staff were a mixed bag as well with some guests finding them friendly and professional and others finding them unfriendly or lacking in customer engagement skills. The hotel is very dog-friendly with ample space for walking your pooch, although some rooms require a climb of three flights of stairs. Overall, the Mercure Warwickshire Walton Hall Hotel & Spa offers a beautiful property with excellent facilities in a lovely countryside setting, but there is room for improvement in some areas.
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