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Summary of reviewsPhoenix Hotel is ideally located in the town center of Chard, offering guests convenient access to local amenities and attractions. Its central positioning on the main street makes it particularly appealing for those traveling via bus or visiting nearby family and friends. Guests frequently praise the hotel’s dining options, with very good food available at reasonable prices.
Breakfast at Phoenix Hotel is a standout feature, with guests enjoying a variety of delicious, freshly prepared dishes each morning. The quality and value for money of the breakfast service receive high marks, as does the attentive staff, ensuring a satisfying start to the day.
Rooms at the hotel are described as comfortable, tidy, and well-furnished, providing good value for a budget-friendly stay. Although some décor appears dated, the overall ambiance is inviting. Cleanliness is mostly upheld throughout the hotel, with the rooms and bedding frequently noted for their cleanliness. However, shared bathrooms can sometimes fall short of expectations.
The staff at Phoenix Hotel are widely recognized for their friendliness and helpfulness, contributing to a welcoming atmosphere. Their approachable nature and positive demeanor enhance the guest experience, although occasional service discrepancies are reported.
While many guests find the beds comfortable, there are inconsistencies with some mattresses, which could benefit from improvements in maintenance. Overall, Phoenix Hotel is lauded for its central location, excellent breakfast, and friendly staff, offering a pleasant, budget-conscious stay.
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