InfoSummary of reviewsThe Cuttle Bridge Inn Hotel - NEC / Birmingham Airport provides a charming and convenient stay for guests, particularly its excellent location. Many visitors appreciate its proximity to major roads like the M6 and M42, Birmingham Airport and the NEC. The hotel is beautifully situated beside a serene canal, offering picturesque views and a relaxing atmosphere ideal for scenic walks and tranquil getaways. Attractions such as the Belfry Golf Course, Birmingham city center, Tamworth Castle and Drayton Manor Park are easily accessible and the ample and safe parking enhances the convenience.
Guests frequently commend the hotel's restaurant and bar for their pleasant ambiance and delightful meals. The breakfast service is generally well-received with a wide selection of options like the full English and buffet style, though there are occasional criticisms regarding food temperature and limited continental choices. Dinner also garners positive remarks with delicious and well-presented dishes such as pizzas, steaks and puddings. The friendly and attentive staff add to the overall pleasant dining experience, although some service delays and limited vegetarian options are noted.
Room quality at the hotel receives mixed feedback. While many guests find the rooms clean, spacious and adequate for short stays, others indicate that they are outdated and require refurbishment. Issues like uncomfortable beds, noise and maintenance concerns are mentioned. Despite these drawbacks, the comfortable and clean environment in public areas like the reception and bar are appreciated, though the inconsistent cleanliness in rooms is a recurring theme.
The staff at Cuttle Bridge Inn are highly praised for their friendliness, helpfulness and professionalism. Frequent mentions of exemplary service, particularly in challenging situations, highlight the staff as a significant asset to the hotel. Their dedication contributes positively to guests' experiences.
Free WiFi is available, but guest experiences indicate that the service can be unreliable with varying connectivity issues reported. The hotel provides ample free parking, a notable advantage for many guests, despite some concerns about the car park's maintenance.
Families find the hotel to be a welcoming and accommodating choice with spacious family rooms and a strategic location near major attractions. However, accessibility issues due to the lack of a lift and noise disturbances are noted. The hotel retains a friendly environment ideal for family functions and reunions, though improvements in housekeeping and decor would enhance the experience.
In summary, the Cuttle Bridge Inn Hotel - NEC / Birmingham Airport is a well-located and charming choice for travelers, particularly for its convenient access and scenic surroundings. The friendly staff and pleasant dining experiences often outweigh the need for room and WiFi improvements, making it a recommended stay for both events and family functions. Show more
InfoSummary of reviewsThe Royal Sutton enjoys accolades for its prime central location, offering guests convenient access to various local amenities and public transport options, including the nearby train station. Visitors appreciate its proximity to shops, town hall and dining options, making it ideal for short stays and events. Despite some noise and room quality issues, the friendly staff and ample parking often mitigate these concerns, making it a practical choice for visitors.
Breakfast at the hotel receives mixed reviews. While some guests find the continental breakfast satisfactory and convenient, others feel it lacks variety and essential items. Inconsistent availability and service issues also detract from the experience. Improvements in variety and consistency could substantially enhance guest satisfaction.
Conversely, dinner at The Royal Sutton is highly praised. Guests commend the excellent quality and value of the food with specific dishes and the ambiance of the bar and pub frequently mentioned positively. Despite minor critiques regarding slow service and early food availability, the overall dining experience is favorably received.
Guest reviews on the rooms are mixed. Positively, rooms are often described as spacious, clean, comfortable and well-equipped. However, temperature control issues, outdated decor and noise are common complaints. Despite these, the staff's friendliness and room cleanliness are consistently highlighted, making it a decent choice for those seeking a well-located, clean and spacious room.
Cleanliness is frequently praised with many guests describing the rooms as very clean and comfortable. However, occasional lapses in cleaning and bathroom maintenance are noted. Overall, the hotel is seen as a clean and central accommodation.
The staff at The Royal Sutton are consistently praised for their friendliness and helpfulness. They contribute significantly to the welcoming atmosphere, ensuring guests feel cared for. The professional and approachable nature of the staff enhances the overall guest experience.
WiFi availability is a weak point with access mainly limited to public areas and spotty signal strength. Guests needing reliable internet access may find this aspect disappointing.
Parking is a standout feature with extensive and complimentary facilities that are highly appreciated by guests. The central location and ease of parking contribute positively to the overall guest experience.
The hotel is family-friendly, offering spacious and comfortable family rooms. Despite some minor concerns about amenities and noise, it is an appealing option for families.
The beds receive mixed reviews with some guests finding them very comfortable and others noting issues with mattress quality and comfort. The overall sleeping experience varies, highlighting the need for improvement in bed quality.
In summary, The Royal Sutton offers a convenient and friendly accommodation option with notable strengths in location, staff service, parking and dinner quality. However, areas such as breakfast variety, WiFi access and bed quality could benefit from enhancements to improve the overall guest experience. Show more
InfoSummary of reviewsHoliday Inn Express Lichfield by IHG, is highly regarded for its ideal location and accessibility, making it a practical choice for both business and leisure travelers. Positioned just off the motorway, the hotel offers easy access to key attractions like Drayton Manor, Lichfield centre and the National Memorial Arboretum. Despite being on an industrial estate, guests appreciate the quiet surroundings, ample free parking and nearby amenities.
The breakfast experience generally receives positive reviews. Guests find the breakfast delicious with a varied selection of hot and cold options. The breakfast being included in the room tariff adds to its value for money. Staff are praised for their attentiveness and ensuring a well-maintained buffet, though there are occasional comments about items running out quickly and inconsistencies in food quality.
Dinner receives mixed feedback. While the bar and pizza offerings are appreciated, the limited and often repetitive menu, coupled with high prices and sometimes subpar quality, have left guests desiring more variety. The availability of nearby dining options somewhat mitigates this issue.
Rooms at the Holiday Inn Express Lichfield are noted for their cleanliness and comfort with spacious interiors, comfortable bedding and strong, hot showers. However, some guests mentioned dated decor, inadequate lighting and noise disturbances due to thin walls. Despite these few drawbacks, the rooms generally meet the needs of short stays and families.
Cleanliness is a strong point for the hotel with many guests praising the spotless accommodations and well-maintained public areas. However, there are occasional reports of minor issues like dusty surfaces and neglected areas.
The hotel's staff consistently earn high praise for their friendliness, helpfulness and efficient service. Staff members, including Jack and Dave, are particularly noted for their exceptional customer service, making guests feel valued and well-cared for.
Free WiFi is another positive aspect with guests often mentioning the strong and fast internet connection, although there are occasional reports of slow speeds.
For families, the hotel offers a child-friendly atmosphere with staff interactions that are well-received. However, the room sizes may feel cramped for larger families and breakfast seating can be tight during busy periods.
Beds receive mixed reviews with many guests finding them comfortable and spacious, but some experiencing discomfort, particularly with the sofa beds.
For business travelers, the hotel’s proximity to business centers, soundproof windows, free WiFi and readily available parking make it a solid choice. Although the bar is seen as uninspiring and the surrounding area offers limited leisure activities, the overall convenience and professional amenities cater well to business needs.
In summary, Holiday Inn Express Lichfield by IHG, is praised for its strategic location, cleanliness, friendly staff and value for money with minor areas for improvement in dining variety, room decor and family accommodations. Show more
InfoSummary of reviewsNew Hall Hotel & Spa in North Birmingham is a highly-regarded hotel ideal for those seeking a serene and peaceful stay. The location and grounds of the hotel are breathtaking, offering guests picturesque views and the opportunity to explore beautiful surroundings. The breakfast, although receiving mixed reviews, is generally seen as delicious and perfect for starting the day. The food at the hotel, although also receiving mixed reviews, is praised for the most part with guests noting the high-quality service. The rooms are comfortable and pleasantly decorated with clean and well-maintained facilities. The staff is the highlight of the hotel, providing exceptional service and going above and beyond to make guests feel welcome. The spa and pool facilities are highly-praised, offering the perfect setting for a relaxing getaway. The New Hall Hotel & Spa is a place of historic luxury with lovely architecture and features that transport guests to another time, making it the perfect location for those seeking a romantic retreat or a historical vacation. Show more
