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Summary of reviewsThe Cathedral Hotel in Lichfield stands out primarily due to its outstanding location, making it an ideal base for exploring the town's attractions, shops, restaurants and the iconic cathedral—all within a short walking distance. Guests also appreciate the convenience of complimentary parking, which adds to the overall appeal for those traveling by car.
Breakfast at The Cathedral Hotel receives high marks for its variety and quality. Offering traditional cooked options, continental spreads and delightful vegetarian sausages, the breakfast service is complemented by friendly and attentive staff. Despite occasional inconsistencies in portion sizes and some minor critiques, the overall breakfast experience leaves guests satisfied and looking forward to it as a highlight of their stay.
Although the hotel does not offer an extensive evening dining service, guests can enjoy quality pizza on-site and benefit from a significant discount at their sister hotel, The George. This arrangement, along with the hotel's proximity to various dining options in the town center, compensates for the lack of an in-house restaurant.
The rooms at The Cathedral Hotel are generally spacious, clean and comfortable with particular praise for the beds which are described as soft and conducive to restful sleep. However, the décor is somewhat dated and certain areas, especially the bathrooms, could benefit from modern updates. Issues with room temperature and occasional noise disturbances are noted but do not significantly detract from the overall comfort.
Cleanliness throughout the hotel is largely appreciated with many guests noting spotless rooms and fresh linens. While some isolated issues with bathroom cleanliness and maintenance have been reported, the hotel's general state of cleanliness contributes positively to guest experiences.
The staff at The Cathedral Hotel stand out for their exceptional service, contributing to highly memorable stays. Guests frequently commend the staff for their friendliness, helpfulness and attentive care, from the management to the housekeeping team, cementing the positive atmosphere of the hotel.
Free WiFi availability is somewhat inconsistent with some guests praising the service while others report connectivity issues and occasional extra charges. This is one area where the hotel could improve to enhance the guest experience further.
Parking is generally regarded as ample and convenient, though sporadic complaints about additional charges and limited spaces highlight areas for potential improvement.
Finally, as a three-star hotel, The Cathedral Hotel delivers value for its modest pricing. Guests appreciate the clean, comfortable accommodations and the good value offered, despite the dated decor and occasional maintenance issues. The hotel's prime location, friendly staff and solid breakfast options make it a practical, budget-friendly choice for travelers seeking convenience and affordability.
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