InfoSummary of reviewsArlan House, Central Basingstoke Hotel is highly praised for its strategic location and exceptional value for money. Situated in the heart of Basingstoke, the hotel provides a convenient base for exploring the town's vibrant attractions, including shopping districts, restaurants, and cultural sites like the Anvil Theatre and Festival Place. Guests appreciate the hotel's central yet peaceful position, which eliminates the need for parking fees due to its proximity to public transport, and the ample on-site parking adds to the convenience for those travelling by car.
The accommodations at Arlan House receive outstanding reviews for cleanliness and comfort. Rooms are described as spotless, modern, and well-maintained, with comfortable beds ensuring restful nights. The inclusion of amenities such as a fan, kettle, and fridge enhances the guest experience, while some rooms additionally feature a kitchen for greater flexibility. The bathrooms, recently refurbished and neat, receive their own high praise. The efficient self-service check-in process is seen as hassle-free, allowing guests flexibility and ease of access.
The hotel's staff, especially owner Steve, receive commendations for their attentive and responsive nature. Efficient communication both before and after arrival enhances the overall guest experience, with the team accommodating special requests and providing a warm, welcoming atmosphere.
Overall, Arlan House stands out as a dependable and comfortable choice for visitors to Basingstoke, combining an unbeatable location with exceptional cleanliness, comfort, and friendly service. While some guests noted minor issues with specific bed features or parking guidance, the general sentiment is overwhelmingly positive, making it a top recommendation for a pleasant stay in the town. Show more
