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Summary of reviewsGray Manor Hotel is highly regarded for its excellent location, conveniently situated near major attractions such as Stonehenge and Salisbury with easy access to the A303 and Thruxton Circuit. Guests appreciate the hotel's tranquil, peaceful setting despite its proximity to major routes, making it an ideal base for both tourists and business travelers.
The breakfast at Gray Manor Hotel stands out as a highlight, consistently described as delicious, varied and excellent value for money. Guests appreciate the wide selection, including options for dietary preferences such as vegetarian and gluten-free choices. The friendly and attentive breakfast staff further enhance the positive dining experience.
Dinner receives generally favorable reviews, particularly for its home-cooked Indian dishes, which are praised as tasty and well-prepared. Although the menu is seen as somewhat limited, the overall quality and value are noted positively. The bar meals offer additional dining options and the staff's friendliness and attentiveness during dinner service are frequently commended.
Rooms at the hotel offer a mixed experience. Many guests find them comfortable, spacious and clean with cozy bedding and essential amenities. However, some reviews point out that the decor appears dated and worn with specific concerns about maintenance and cleanliness in certain areas. Despite these issues, the overall room experience is described as sufficiently comfortable for a short stay.
Cleanliness throughout the hotel receives mixed feedback as well. While many guests highlight the cleanliness and comfort of the rooms, including spotless bedding and well-maintained bathrooms, others mention issues such as outdated decor and poor maintenance. The staff's friendliness and the hotel's peaceful setting contribute to a generally pleasant experience.
The hotel's exceptional staff is frequently praised for being friendly, helpful and accommodating. Guests consistently highlight the warm and welcoming atmosphere created by the staff, who are proactive in ensuring a pleasant stay, even under challenging circumstances.
Parking at Gray Manor Hotel is highly appreciated by guests with ample, free and convenient parking options frequently mentioned. This hassle-free parking experience adds another layer of convenience to the stay.
Families find Gray Manor Hotel to be particularly accommodating with a huge park, a playground for children and a charming, family-friendly atmosphere. The hotel's family-run nature and exceptional hospitality contribute to a welcoming environment for families and their pets.
The hotel's beds generally receive positive feedback for being comfortable and clean, though there are some concerns about pillow thickness and specific bed types. Overall, most guests find the sleeping arrangements pleasant and restful.
Gray Manor Hotel offers good value for money, though some reviews suggest it aligns more with a three-star experience rather than the four-star rating it advertises. The ongoing renovations and state of recovery are noted, indicating potential for future improvements.
Finally, Gray Manor Hotel is a standout choice for guests traveling with dogs, offering exceptional hospitality for furry companions. Large, friendly dogs freely roam the property, creating a warm atmosphere and dogs are accommodated at no extra cost. The staff's kindness towards dogs and the dedicated outdoor areas make the hotel an ideal stay for pet owners.
Overall, Gray Manor Hotel provides a welcoming and comfortable stay with excellent staff, a delightful breakfast and a convenient, peaceful location. While there are areas for improvement, particularly in room decor and cleanliness consistency, the hotel offers good value and a pleasant experience for a variety of travelers.
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