7,258,491 hotelsin 60 categories
Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
$
+1
Info
Summary of reviews
Summarized by AI
Hotel Casaejido is lauded for its serene and secure location, nestled in a tranquil neighborhood away from the bustling areas of Playa del Carmen. Surrounded by palm trees and a nearby park, it offers a restful escape while still being conveniently close to supermarkets like Chedraui and public transportation. Though not immediately adjacent to 5th Avenue or the beach, these key attractions are within a 20-30 minute walk. Guests appreciate the balance between peacefulness and accessibility.
The hotel’s breakfast experience leaves a lasting impression, frequently described as fresh, delicious and amazing. The option of having a breakfast basket delivered to the doorstep adds a touch of convenience and freshness. Guests enjoy meals by the pool, enhancing their dining experience.
The rooms receive high marks for their spaciousness, cleanliness and charming, rustic décor. Equipped with modern amenities such as well-equipped kitchens, large beds and good showers, the rooms cater well to comfort and relaxation. Daily cleaning ensures a tidy and inviting environment with the beautifully landscaped courtyard and amenities like the pool, outdoor tables and hammocks adding to the relaxing atmosphere.
Cleanliness is one of the hotel’s standout features with both apartments and common areas meticulously maintained. The daily cleaning service keeps towels, bedding and overall spaces fresh. The pool area is particularly noted for its cleanliness and refreshing ambiance, making it a pleasant spot to unwind.
The exceptional service provided by the staff is frequently highlighted. The team is described as friendly, helpful and attentive with special mentions for the reception staff and the manager. Efficient communication, particularly via WhatsApp, adds to the guest experience. The staff’s dedication to creating a pleasant environment makes it a highly recommended destination for travelers seeking outstanding hospitality.
Though WiFi connectivity varies with some guests encountering issues in specific rooms, the overall feedback for internet access is positive, especially in communal areas.
The pool is praised for its cleanliness and maintenance, offering a relaxing atmosphere with sun loungers and hammocks. Although some guests note the pool's size and temperature, it remains a popular spot for relaxation.
Hotel Casaejido is particularly family-friendly, providing cozy accommodations with multiple beds and a range of amenities that cater to families. The welcoming atmosphere and proximity to conveniences like supermarkets and cafés add to its appeal for family vacations.
The beds are frequently praised for their comfort and size, contributing to a restful stay with guests often highlighting the quality of the bedding and mattresses.
The outdoor pool and hotel grounds are consistently described as clean and refreshing, contributing to a relaxing guest experience. The pool area, although only open until 6 PM, remains a popular feature.
The hotel’s charm extends to its boutique feel with a warm ambiance and beautifully designed facilities. The cozy atmosphere makes it an excellent choice for a romantic getaway with its clean, homely setting enhancing the intimate experience.
Hotel Casaejido also welcomes pets, offering pet-friendly accommodations without additional charges, making it a hospitable option for travelers with furry companions.
In summary, Hotel Casaejido stands out for its tranquil location, excellent breakfast, spacious and clean rooms, exceptional staff service and overall value for money, making it a highly recommended choice for a comfortable, family-friendly and enjoyable stay in Playa del Carmen.
The hotel’s breakfast experience leaves a lasting impression, frequently described as fresh, delicious and amazing. The option of having a breakfast basket delivered to the doorstep adds a touch of convenience and freshness. Guests enjoy meals by the pool, enhancing their dining experience.
The rooms receive high marks for their spaciousness, cleanliness and charming, rustic décor. Equipped with modern amenities such as well-equipped kitchens, large beds and good showers, the rooms cater well to comfort and relaxation. Daily cleaning ensures a tidy and inviting environment with the beautifully landscaped courtyard and amenities like the pool, outdoor tables and hammocks adding to the relaxing atmosphere.
Cleanliness is one of the hotel’s standout features with both apartments and common areas meticulously maintained. The daily cleaning service keeps towels, bedding and overall spaces fresh. The pool area is particularly noted for its cleanliness and refreshing ambiance, making it a pleasant spot to unwind.
The exceptional service provided by the staff is frequently highlighted. The team is described as friendly, helpful and attentive with special mentions for the reception staff and the manager. Efficient communication, particularly via WhatsApp, adds to the guest experience. The staff’s dedication to creating a pleasant environment makes it a highly recommended destination for travelers seeking outstanding hospitality.
Though WiFi connectivity varies with some guests encountering issues in specific rooms, the overall feedback for internet access is positive, especially in communal areas.
The pool is praised for its cleanliness and maintenance, offering a relaxing atmosphere with sun loungers and hammocks. Although some guests note the pool's size and temperature, it remains a popular spot for relaxation.
Hotel Casaejido is particularly family-friendly, providing cozy accommodations with multiple beds and a range of amenities that cater to families. The welcoming atmosphere and proximity to conveniences like supermarkets and cafés add to its appeal for family vacations.
The beds are frequently praised for their comfort and size, contributing to a restful stay with guests often highlighting the quality of the bedding and mattresses.
The outdoor pool and hotel grounds are consistently described as clean and refreshing, contributing to a relaxing guest experience. The pool area, although only open until 6 PM, remains a popular feature.
The hotel’s charm extends to its boutique feel with a warm ambiance and beautifully designed facilities. The cozy atmosphere makes it an excellent choice for a romantic getaway with its clean, homely setting enhancing the intimate experience.
Hotel Casaejido also welcomes pets, offering pet-friendly accommodations without additional charges, making it a hospitable option for travelers with furry companions.
In summary, Hotel Casaejido stands out for its tranquil location, excellent breakfast, spacious and clean rooms, exceptional staff service and overall value for money, making it a highly recommended choice for a comfortable, family-friendly and enjoyable stay in Playa del Carmen.
Categories
Boutique-Style
Family
Dog Friendly
From $180
$
+6
Info
Summary of reviews
Summarized by AI
Sandos Caracol Nature Resort & Water Park All Inclusive stands out for its remarkable jungle location, immersed in lush greenery and teeming with wildlife such as coatis, raccoons and monkeys, providing a unique natural setting for relaxation and exploration. Families find the resort particularly ideal with everything they need within walking distance, including a water park and various pools. The serene and secure jungle setting, a harmonious blend of beach and forest, enhances the overall experience despite being somewhat distant from downtown Playa del Carmen.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
Categories
Family
Beachfront
Beach
$
+2
Info
Summary of reviews
Summarized by AI
Riviera Maya Suites enjoys outstanding reviews, primarily driven by its prime location, exceptional cleanliness and dedicated staff. Situated just minutes from Playa del Carmen’s vibrant 5th Avenue and close to the beach, the hotel offers an ideal balance between accessibility to bustling urban life and a serene retreat. Guests consistently commend the property for its tranquil, lush surroundings that provide a peaceful oasis amidst the lively environment.
The hotel’s accommodations, ranging from spacious apartments to secluded bungalows, are celebrated for their cleanliness and comfort. Facilities like fully equipped kitchens, daily cleaning services and modern amenities such as washers and dryers cater to families and individual travelers, making it a convenient choice for extended stays. Despite some comments on dated furniture, the overall comfort and functionality of the accommodations are highly regarded.
Cleanliness extends to the entire property, including the beautifully maintained pool area, which is highlighted as a refreshing retreat with ample shade and seating. The surrounding natural vegetation enhances the secluded ambiance, appealing to those seeking a pleasant and relaxing environment.
Guests frequently praise the outstanding service provided by the staff with team members noted for their friendliness, attentiveness and efficiency. Positive experiences are often tied to the helpful nature of the staff, from the front desk receptionists to housekeeping and maintenance teams. Their ability to communicate effectively in English further enhances the guest experience.
Although WiFi connectivity received mixed feedback, many guests found it reliable and effective, particularly due to the two-router system in each apartment. The pool and children's pool areas are also well-received, offering a clean and enjoyable space for relaxation and family activities.
The hotel’s proximity to the beach, along with amenities such as beach chairs and towels, makes it convenient for beachgoers. While the nearby beach occasionally faces seaweed issues, alternatives like Mamitas Beach are appreciated for cleaner conditions.
Parking at Riviera Maya Suites is another highly praised feature with guests benefiting from a secure, covered underground garage that is both free and easily accessible. This adds significant convenience and peace of mind for those traveling by car.
Riviera Maya Suites also strikes a fine balance for those looking to enjoy Playa del Carmen’s nightlife. Its close proximity to 5th Avenue's lively bars and restaurants allows easy exploration, while its tranquil setting provides a quiet retreat from the nighttime bustle.
While many guests find the beds comfortable and spacious, a notable number of reviews mention the beds being too firm, which might affect some guests’ comfort during their stay.
In summary, Riviera Maya Suites stands out for its prime location, clean and spacious accommodations, beautiful surroundings and exceptional service, making it a top choice for travelers seeking both convenience and tranquility in Playa del Carmen.
The hotel’s accommodations, ranging from spacious apartments to secluded bungalows, are celebrated for their cleanliness and comfort. Facilities like fully equipped kitchens, daily cleaning services and modern amenities such as washers and dryers cater to families and individual travelers, making it a convenient choice for extended stays. Despite some comments on dated furniture, the overall comfort and functionality of the accommodations are highly regarded.
Cleanliness extends to the entire property, including the beautifully maintained pool area, which is highlighted as a refreshing retreat with ample shade and seating. The surrounding natural vegetation enhances the secluded ambiance, appealing to those seeking a pleasant and relaxing environment.
Guests frequently praise the outstanding service provided by the staff with team members noted for their friendliness, attentiveness and efficiency. Positive experiences are often tied to the helpful nature of the staff, from the front desk receptionists to housekeeping and maintenance teams. Their ability to communicate effectively in English further enhances the guest experience.
Although WiFi connectivity received mixed feedback, many guests found it reliable and effective, particularly due to the two-router system in each apartment. The pool and children's pool areas are also well-received, offering a clean and enjoyable space for relaxation and family activities.
The hotel’s proximity to the beach, along with amenities such as beach chairs and towels, makes it convenient for beachgoers. While the nearby beach occasionally faces seaweed issues, alternatives like Mamitas Beach are appreciated for cleaner conditions.
Parking at Riviera Maya Suites is another highly praised feature with guests benefiting from a secure, covered underground garage that is both free and easily accessible. This adds significant convenience and peace of mind for those traveling by car.
Riviera Maya Suites also strikes a fine balance for those looking to enjoy Playa del Carmen’s nightlife. Its close proximity to 5th Avenue's lively bars and restaurants allows easy exploration, while its tranquil setting provides a quiet retreat from the nighttime bustle.
While many guests find the beds comfortable and spacious, a notable number of reviews mention the beds being too firm, which might affect some guests’ comfort during their stay.
In summary, Riviera Maya Suites stands out for its prime location, clean and spacious accommodations, beautiful surroundings and exceptional service, making it a top choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Categories
Beach
Romantic
Nightlife
$
+11
Info
Be Playa is a modern and relaxing oasis in the middle of Playa Del Carmen, Mexico. It offers a rooftop pool, sushi restaurant, and is just steps away from the exciting night life this city has to offer.
Categories
Boutique-Style
Nightlife
Rooms with Jacuzzi / Hot-Tub
$
+9
Info
Categories
Beach
Parking
3 Star
$
+1
Info
Summary of reviews
Summarized by AI
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Categories
Beachfront
Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Parking
$
+13
Info
Categories
Pool
Outdoor Pool
Tennis
Spa
$
+12
Info
Summary of reviews
Summarized by AI
Bahia Principe Explore Tulum - Hyatt Inclusive Collection - All Inclusive is a beautiful and convenient location for families with access to nearby beaches and historical sites. The breakfast experience is a highlight for many guests with a wide variety of options to satisfy all tastes. The dinner options are generally quite good with top-notch meals at the individual restaurants. The rooms are spacious and clean with renovated and modern facilities, although some guests noted minor issues with privacy and dated fixtures. The hotel maintains a high standard of cleanliness with well-kept grounds and gardens. The staff are friendly and helpful with exceptional service from specific staff members. The pool area is fantastic with multiple large pools and entertaining shows, although some guests noted early closing times and lack of poolside service. The beach has mixed reviews with some guests finding it beautiful and others noting seaweed and rocks. The resort is an excellent destination for families with children with a variety of activities and facilities to keep little ones entertained. The beds are generally comfortable and provide a good night's sleep. Overall, Bahia Principe Explore Tulum - Hyatt Inclusive Collection - All Inclusive is a fantastic resort with useful facilities for both children and adults alike.
Categories
Golf
Beach
Spa
$
Info
Summary of reviews
Summarized by AI
Hotel Casa Colibri in Playa del Carmen is celebrated for its prime location, nestled between the bustling 5th Avenue and serene beachfront, offering unparalleled convenience and scenic beauty. The hotel's proximity to numerous shops, clubs, restaurants and local attractions ensures guests have immediate access to both vibrant city life and tranquil beach relaxation. The strategic location also facilitates easy travel with nearby access to the ADO bus terminal and ferry to Cozumel, making it an ideal choice for both short stays and extended adventures.
The hotel's breakfast offerings receive widespread acclaim, delivering a delightful dining experience right by the ocean. Guests appreciate the extensive variety, including vegan and vegetarian options and the unique setting of enjoying breakfast with their feet in the sand. The beachfront dining at Lido Beach Club adds to the charm, further enhanced by attentive and friendly staff. Though there are occasional mentions of limited choices and slow service, the overwhelmingly positive feedback highlights breakfast as a significant aspect of the stay.
Lunch and dinner at the hotel's on-site restaurant, particularly the Lido Beach Club, also receive high praise. Guests consistently commend the delicious and high-quality meals with the ambiance of beachside dining and live music enhancing the overall experience. While some diners note the food can be a bit pricey, the quality and the 10% discount offered at the restaurant mean most find it worthwhile. The exceptional service provided by the restaurant staff adds to the positive dining experiences.
Regarding accommodations, reviews highlight the spaciousness and cleanliness of the rooms, which are well-decorated and comfortable with additional amenities like balconies and terraces enhancing the appeal. However, some reviews mention issues like inadequate lighting, noise from nearby streets or nightclubs and occasional outdated features. Guests seeking a quieter experience are advised to request rooms away from the street.
The hotel’s cleanliness is widely praised with meticulous attention to detail and spotless facilities. Well-maintained rooms, charming decor and well-kept green areas contribute to an overall pleasing environment, creating a comfortable and welcoming atmosphere for guests.
The staff at Hotel Casa Colibri are frequently highlighted for their professionalism and friendliness, providing attentive and helpful service that significantly enhances the overall guest experience. This exceptional service, from reception to the beach club staff, leaves a lasting positive impression on visitors.
Wifi at the hotel receives mixed reviews. While some guests praise the strong and reliable connectivity in certain areas, others report poor or non-existent connections in the rooms.
The beachfront location, a major draw for the hotel, offers spectacular views and direct access to the water. However, the beach area is described as small, often crowded with seaweed and not the best for swimming. Despite these issues, the hotel’s overall location and beach bar ambiance remain significant positives.
Parking options at the hotel are largely convenient and appreciated by guests, though the small parking area can lead to occasional congestion.
Overall, Hotel Casa Colibri is highly recommended for its excellent location, welcoming staff, top-notch dining and clean, comfortable rooms. However, potential guests may want to be aware of possible noise issues and manage their expectations regarding the beach and wifi connectivity.
The hotel's breakfast offerings receive widespread acclaim, delivering a delightful dining experience right by the ocean. Guests appreciate the extensive variety, including vegan and vegetarian options and the unique setting of enjoying breakfast with their feet in the sand. The beachfront dining at Lido Beach Club adds to the charm, further enhanced by attentive and friendly staff. Though there are occasional mentions of limited choices and slow service, the overwhelmingly positive feedback highlights breakfast as a significant aspect of the stay.
Lunch and dinner at the hotel's on-site restaurant, particularly the Lido Beach Club, also receive high praise. Guests consistently commend the delicious and high-quality meals with the ambiance of beachside dining and live music enhancing the overall experience. While some diners note the food can be a bit pricey, the quality and the 10% discount offered at the restaurant mean most find it worthwhile. The exceptional service provided by the restaurant staff adds to the positive dining experiences.
Regarding accommodations, reviews highlight the spaciousness and cleanliness of the rooms, which are well-decorated and comfortable with additional amenities like balconies and terraces enhancing the appeal. However, some reviews mention issues like inadequate lighting, noise from nearby streets or nightclubs and occasional outdated features. Guests seeking a quieter experience are advised to request rooms away from the street.
The hotel’s cleanliness is widely praised with meticulous attention to detail and spotless facilities. Well-maintained rooms, charming decor and well-kept green areas contribute to an overall pleasing environment, creating a comfortable and welcoming atmosphere for guests.
The staff at Hotel Casa Colibri are frequently highlighted for their professionalism and friendliness, providing attentive and helpful service that significantly enhances the overall guest experience. This exceptional service, from reception to the beach club staff, leaves a lasting positive impression on visitors.
Wifi at the hotel receives mixed reviews. While some guests praise the strong and reliable connectivity in certain areas, others report poor or non-existent connections in the rooms.
The beachfront location, a major draw for the hotel, offers spectacular views and direct access to the water. However, the beach area is described as small, often crowded with seaweed and not the best for swimming. Despite these issues, the hotel’s overall location and beach bar ambiance remain significant positives.
Parking options at the hotel are largely convenient and appreciated by guests, though the small parking area can lead to occasional congestion.
Overall, Hotel Casa Colibri is highly recommended for its excellent location, welcoming staff, top-notch dining and clean, comfortable rooms. However, potential guests may want to be aware of possible noise issues and manage their expectations regarding the beach and wifi connectivity.
Categories
Beachfront
Beach
Honeymoon
$
+8
Info
Summary of reviews
Summarized by AI
The Grand Hotel Cancun- Managed by Kempinski provides an exceptional hotel experience. The level of cleanliness is unrivaled with installations and facilities maintained to immaculate standards. The staff is praised for being friendly, helpful and going above and beyond to ensure guests have a pleasurable stay. The hotel director and Ladies in Red are commended for their kindness and attentiveness. The beach service is also commendable with staff readily available to attend to guests' needs. The restaurant staff provides fantastic dining experiences and room service is impeccable. Overall, the hotel provides a peaceful and private retreat for those seeking a high-quality vacation.
Categories
Gym
Luxury
Beachfront
$
+6
Info
Summary of reviews
Summarized by AI
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
Golf
Beachfront
Beach
$
+4
Info
Summary of reviews
Summarized by AI
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Categories
Pool
Children's Pool
Outdoor Pool
Tennis
Beach
$
+1
Info
Summary of reviews
Summarized by AI
Las Villas Akumal is a captivating destination for those in search of tranquility, natural beauty and a genuine Mexican coastal experience. Situated directly on a serene, private beach, the resort offers breathtaking sea views and a peaceful atmosphere that stands out from larger, busier hotel complexes. Its location near Tulum and Playa del Carmen makes it a convenient base for exploring the Riviera Maya, while maintaining an idyllic and quiet retreat perfect for families and couples.
The accommodations at Las Villas Akumal receive high praise for their spaciousness, cleanliness and tasteful decor. Guests enjoy well-maintained rooms with fully equipped kitchens, comfortable beds and modern amenities. The beachfront apartments, in particular, are highlighted for their stunning ocean views and direct access to the water. The meticulous cleanliness of both rooms and common areas contributes to a stress-free and comfortable stay.
The staff at Las Villas Akumal are frequently commended for their friendliness, attentiveness and willingness to go the extra mile. From organizing transport to providing prompt service, the team ensures that guests feel well-cared-for throughout their stay.
Guests appreciate the tranquil, pristine beach despite its occasional rocky and seaweed-strewn areas. It is an excellent spot for relaxation and snorkeling with opportunities to witness marine life such as turtles. The pools are clean and well-maintained, providing a refreshing and relaxing environment for both adults and children.
The breakfast offerings at Las Villas Akumal have mixed reviews. While the experience of dining on the terrace with a beautiful sea view and the highly praised chilaquiles are noted highlights, some guests felt that the breakfast was expensive with limited options. The on-site restaurant's limited menu and early closure by 3 PM necessitate trips to nearby dining venues for dinner.
Despite some challenges with WiFi connectivity in certain areas and the need for better maintenance of loungers and beach furniture, the overall ambiance and setting of the resort make it a favoured spot for visitors.
For those seeking a luxurious and romantic getaway, Las Villas Akumal provides a serene and picturesque environment. The combination of beautiful, well-equipped villas, a quiet and personal atmosphere and attentive service makes it a top choice for a memorable beachfront stay.
The accommodations at Las Villas Akumal receive high praise for their spaciousness, cleanliness and tasteful decor. Guests enjoy well-maintained rooms with fully equipped kitchens, comfortable beds and modern amenities. The beachfront apartments, in particular, are highlighted for their stunning ocean views and direct access to the water. The meticulous cleanliness of both rooms and common areas contributes to a stress-free and comfortable stay.
The staff at Las Villas Akumal are frequently commended for their friendliness, attentiveness and willingness to go the extra mile. From organizing transport to providing prompt service, the team ensures that guests feel well-cared-for throughout their stay.
Guests appreciate the tranquil, pristine beach despite its occasional rocky and seaweed-strewn areas. It is an excellent spot for relaxation and snorkeling with opportunities to witness marine life such as turtles. The pools are clean and well-maintained, providing a refreshing and relaxing environment for both adults and children.
The breakfast offerings at Las Villas Akumal have mixed reviews. While the experience of dining on the terrace with a beautiful sea view and the highly praised chilaquiles are noted highlights, some guests felt that the breakfast was expensive with limited options. The on-site restaurant's limited menu and early closure by 3 PM necessitate trips to nearby dining venues for dinner.
Despite some challenges with WiFi connectivity in certain areas and the need for better maintenance of loungers and beach furniture, the overall ambiance and setting of the resort make it a favoured spot for visitors.
For those seeking a luxurious and romantic getaway, Las Villas Akumal provides a serene and picturesque environment. The combination of beautiful, well-equipped villas, a quiet and personal atmosphere and attentive service makes it a top choice for a memorable beachfront stay.
Categories
Beachfront
Pool
Children's Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Summarized by AI
The Westin Cancun Resort & Spa enjoys a prime beachfront location close to the airport, making it extremely convenient for travelers. Positioned at the quieter southern end of the hotel zone, the resort provides a peaceful and serene environment while still being connected to central Cancun by frequent bus services. The stunning sea views, direct beach access and beautiful sunrises enhance the resort’s appeal, making it a top choice for visitors. The family-friendly amenities, multiple pools and well-maintained facilities contribute to an enjoyable stay for all guests.
The breakfast offerings at The Westin Cancun Resort & Spa receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Cancun Resort & Spa is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Cancun Resort & Spa is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
The breakfast offerings at The Westin Cancun Resort & Spa receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Cancun Resort & Spa is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Cancun Resort & Spa is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
Categories
Golf
Beachfront
Beach
$
+2
Info
Summary of reviews
Summarized by AI
Occidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Categories
Luxury
Beachfront
Beach
$
+8
Info
Summary of reviews
Summarized by AI
Porto Playa Condo Hotel and Beach Club in Playa del Carmen receives overwhelmingly positive reviews across several categories, highlighted by its prime location, exceptional service, and outstanding facilities.
The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.
A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.
The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.
The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.
Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.
For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.
The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.
Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.
A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.
The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.
The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.
Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.
For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.
The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.
Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
Categories
Boutique-Style
Beach
Family
From $217
$
+12
Info
Categories
Spa
Accessible
Gym
From $424
$
+11
Info
Categories
Beachfront
Luxury
Sustainability Journey
From $90
$
+2
Info
Summary of reviews
Summarized by AI
Holiday Inn Express & Suites - Playa del Carmen by IHG, strikes a harmonious balance for both leisure and business travelers, offering a plethora of amenities and impeccable service. Located centrally in Playa del Carmen, the hotel provides easy access to the vibrant 5th Avenue with its array of restaurants, shops and nightlife, while remaining a peaceful retreat. The proximity to the beach and various tourist attractions, including Xcaret and Tulum, further emphasizes its strategic positioning.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
Categories
Beach
Family
Pool
Outdoor Pool
$
+10
Info
Categories
Rooms with Jacuzzi / Hot-Tub
Honeymoon
Romantic
Categories
Map