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Summary of reviewsMillers Hotel by Greene King Inns offers a picturesque and serene getaway with its lovely, quiet rural location that is convenient for events and nearby attractions. The hotel features ample parking and easy access to significant places like Birmingham Airport and local attractions such as Twycross Zoo and Bosworth Battlefield. Guests appreciate the beautiful building and countryside setting, which enhances the welcoming ambiance, despite occasional road noise concerns.
The breakfast service at Millers Hotel receives high marks for its extensive selection and quality. Guests enjoy a variety of fresh and well-cooked options, from full English breakfasts to continental choices. The breakfast dining environment is described as bright, airy and welcoming, complemented by friendly and helpful staff. Though some may encounter issues with food temperature and availability, overall, breakfast is well-regarded for its value and pleasant experience.
Similarly, the dinner experience is lauded for its delicious and well-prepared meals served in a charming restaurant and bar area. The atmosphere is often described as lovely with great service and reasonably priced food. While there are occasional mentions of limited vegetarian options and minor meal quality inconsistencies, the overall dining experience is highly recommended.
Guests report generally positive experiences with the hotel rooms, noting their cleanliness, comfort and value for money. The beds are particularly praised for their comfort, contributing to a good night's sleep. However, some rooms are viewed as small or outdated and there are occasional issues with noise and maintenance. Despite these minor drawbacks, the room experience is satisfactory, especially for shorter stays.
Cleanliness across the hotel is commendable with many guests finding their rooms and bathrooms spotless and well-maintained. While a few areas may need attention, the overall sentiment is positive regarding the hotel's cleanliness and upkeep.
The staff at Millers Hotel are frequently highlighted as exceptional, contributing significantly to the positive guest experience. Descriptions of the staff include terms like friendly, helpful and professional with many noting that they go above and beyond to ensure a pleasant stay. This high level of service adds greatly to the inviting atmosphere.
However, the WiFi service is a consistent point of dissatisfaction. Guests often encounter poor and intermittent connections with some struggling to access the WiFi at all. This issue suggests a need for improvement in the hotel's internet facilities.
Millers Hotel is also noted for its family-friendly amenities, offering suitable family rooms and a welcoming atmosphere for family events such as weddings and parties. Despite some issues like noise from events and occasional bedding discomfort, families generally find the hotel accommodating and convenient.
In summary, Millers Hotel by Greene King Inns delivers a well-rounded and pleasant stay with its welcoming location, excellent breakfast and dinner offerings and commendable cleanliness and staff service. Though some minor issues exist, such as outdated decor, noise concerns and poor WiFi, the overall experience is positive, making it a suitable and charming choice for various types of travelers.
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