InfoSummary of reviewsThe Mercure York Fairfield Manor Hotel is highly regarded for its idyllic and convenient location on the outskirts of York. Guests frequently commend the hotel's proximity to the city center and the park and ride facility, making excursions into York stress-free. The scenic and tranquil hotel grounds add to its appeal, presenting a peaceful retreat with ample parking and easy access from main routes. This blend of rural charm and urban convenience makes it a favored base for exploring York and its surroundings.
The hotel's breakfast offerings receive extensive praise with guests frequently describing it as lovely, delicious and abundant in choice. From hot and cold buffets to regional specialties like Yorkshire tea, the breakfast offers a variety of quality dishes, often cited as a highlight of the stay. While there are minor areas for improvement regarding busy periods and service speed, the overall breakfast experience is positive.
Dinner experiences at the hotel are somewhat mixed, though the quality of the food receives recognition. Guests appreciate the delicious and well-presented meals with certain dishes like belly pork and katsu curry standing out. However, some guests note the limited menu options and occasional slow service as areas needing enhancement. Nonetheless, the polite and welcoming staff contribute positively to the dining experience.
The rooms at the hotel are consistently praised for their spaciousness and comfort. Guests appreciate the cleanliness and large, comfortable beds, making for a restful stay. While the decor and fittings are often described as dated and in need of modernization, the overall comfort and roominess are well-regarded. Some minor maintenance issues and lack of modern amenities are noted, but the charm of the hotel's surroundings and room size remain a significant draw.
Staff at the Mercure York Fairfield Manor Hotel are universally praised for their friendliness, helpfulness and professionalism. The efficient and polite reception staff ensure a smooth and welcoming experience, significantly enhancing the overall guest satisfaction.
Free WiFi is available throughout the hotel, though its reliability varies. Some guests encounter slow speeds and weak signals, particularly in the rooms, which can be an inconvenience, especially when coupled with poor phone reception.
Families find the hotel welcoming and spacious with large, clean rooms and a friendly atmosphere. The hotel's location and amenities make it a suitable choice for family getaways, despite occasional minor inconveniences.
The beds at the hotel generally receive positive feedback for their size and comfort, contributing to a good night's sleep. While some guests find the mattresses too firm, the overall consensus leans towards satisfaction.
The hotel’s four-star rating is reflected in its charming ambiance, friendly service and historical elements. Although some guests feel that certain updates and modernizations are needed to fully meet four-star expectations, the overall experience is valued positively, providing good value for money in a historic setting.
Business travelers appreciate the hotel's practical facilities, such as meeting rooms and ample parking, along with its convenient location. Despite some decor needing updates and poor phone signal, the quiet, clean environment and friendly staff make it a recommended choice for business trips.
In summary, the Mercure York Fairfield Manor Hotel is praised for its scenic location, excellent breakfast, comfortable rooms, helpful staff and family-friendly atmosphere. While there is room for improvement in certain areas, such as decor modernization and WiFi reliability, the hotel offers a pleasant and recommendable stay for visitors to York. Show more
