InfoSummary of reviewsHeritage Grange at Thurston, Hotel is celebrated for its idyllic location amidst the serene and picturesque beauty of Thurston. Guests enjoy the peaceful ambiance created by the stunning surroundings, including well-maintained gardens and the charming old building that retains its period style. The convenient access to nearby attractions like Bury St Edmunds adds to the appeal, making it a favored spot for a quiet getaway. Visitors are pleased with spacious and comfortable accommodations that promise restful stays in a tranquil woodland setting, enhanced by ample parking facilities for easy exploration.
Dining experiences at Heritage Grange are noteworthy, with guests frequently praising the exceptional quality of both breakfast and dinner offerings. The breakfast delights with a well-cooked full English meal, enhanced by charming garden views, though minor critiques exist about certain items. Dinner provides a delightful culinary experience with dishes like a first-class lamb curry and satisfying steak dinners. Despite occasional lack of dinner service on certain nights, the overall dining experience is memorable due to the helpful staff and excellent food.
Accommodations at Heritage Grange generally satisfy guests, particularly in the main building where rooms are clean, spacious, and offer stunning views. Beds are often described as extremely comfortable, contributing to a cozy and restful stay. Nonetheless, some rooms need attention, with certain fittings appearing dated and annex rooms receiving criticism for poor conditions. Cleanliness is largely maintained to a solid standard, though bathrooms occasionally fall short, and some elements require updating.
The hotel features a commendable team of staff, consistently praised for their warm and efficient service. Notable members like Tanya and Sacha contribute to a welcoming atmosphere, enhancing the overall guest experience through attentive and accommodating service. The staff's professionalism and friendliness make Heritage Grange a reliable choice for travelers.
In summary, Heritage Grange at Thurston offers a remarkable retreat marked by its serene location, quality dining, comfortable accommodations, and dedicated staff, creating a tranquil and memorable experience for guests seeking relaxation and exploration in the countryside. Show more
InfoSummary of reviewsThe Cedars Hotel, while in need of some refurbishment, provides a generally positive experience for guests, marked by its key appeal in several areas. Situated in a quiet location, the hotel is convenient for those seeking tranquility while offering easy access to nearby areas for exploration. Guests appreciate the hotel's proximity to the city center and its added sense of safety from being near a police station.
Morning starts at The Cedars are often highlighted by a satisfying breakfast experience, especially with the well-cooked Full English breakfast and accommodating staff. Despite some limitations, such as the absence of a full buffet on weekends, the breakfast is generally well-received. However, potential visitors should be aware of the closure of the hotel's restaurant and bar, limiting evening dining options.
Room accommodations offer spaciousness and cleanliness, with reliable basic amenities like tea and coffee. While some rooms have comfort challenges due to aging decor and sporadic cleanliness issues, the reception staff receives praise for addressing concerns promptly, contributing to overall guest satisfaction. The hotel's beds, though varying in comfort, generally provide a restful sleep experience.
A standout feature of The Cedars Hotel is its exceptional service. The staff's friendliness and willingness to assist create a welcoming atmosphere that enhances the stay for guests. Their dedication is a noted highlight, with particular praise for individuals who go the extra mile to ensure guest comfort.
Overall, The Cedars Hotel is recognized for its tranquil location, commendable breakfast, and outstanding staff service. Although certain areas like dining and decor need improvement, the hotel continues to offer a pleasant and accommodating stay. Show more
InfoSummary of reviewsRavenwood Hall Hotel is a beautiful Tudor house set in a tranquil environment surrounded by trees and woodland, making it a perfect location for a peaceful or romantic stay. The hotel is conveniently located just off the A14 and close to the historic town of Bury St. Edmunds, providing easy access to surrounding areas. Guests were thrilled with the breakfast options, describing them as extensive, freshly cooked and delicious. However, opinions were divided regarding the dinner with some guests finding it overpriced and poor quality while others praised the selection and quality of cuisine. The hotel offers a variety of room options with some guests finding them small and outdated while others found them well-equipped with character and history. Cleanliness was hit-and-miss with some rooms being super clean and others needing a deep clean. The staff received high praise for their friendly and welcoming nature, although a small number of negative reviews were noted. The hotel's wifi could use some improvement and the outdoor pool area could do with a little tidying up. The hotel is dog-friendly with spacious grounds for furry friends to roam around. Overall, Ravenwood Hall Hotel is a beautiful hotel with some areas that could use improvement, but guests appreciate the warm welcome and attentive service provided by the staff. Show more
