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Summary of reviewsBrookside Hotel & Restaurant, suitable for a variety of travelers including solo explorers, couples, families, groups, those on educational trips and contractors, garners positive reviews across multiple categories.
The location is a standout, offering convenient access to Chester city centre—just a pleasant walk away—while maintaining a peaceful, quiet atmosphere. Its proximity to key sites and efficient public transportation makes it ideal for those looking to explore the city.
Guests praise the breakfast for its variety and quality, often highlighting the delicious, freshly prepared options and efficient service. The dinner experience also receives acclaim for its tasty, well-presented dishes and friendly service with several reviews noting the excellent value for money. Both meal times contribute to an overall satisfying dining experience.
Rooms are generally well-received for their cleanliness, modern amenities and comfortable feel. Despite some variability in size and occasional minor maintenance issues, many guests describe their accommodations as cozy and charming. The hotel's exceptional cleanliness is repeatedly highlighted with well-maintained facilities and diligent housekeeping ensuring a hygienic environment.
The hotel staff are frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Though the Wi-Fi quality is mixed with some noting reliable performance and others mentioning connectivity issues, it remains functional for most needs.
Parking, though convenient with free on-site options, can be limited and tight, which may pose challenges for larger vehicles. Despite this, many guests manage to appreciate the secure parking facilities.
Family travelers find the hotel particularly welcoming with a friendly atmosphere, comfortable family rooms and convenient amenities. Bed comfort also receives mixed reviews with many finding them cozy while a few cite the need for updates.
As a three-star establishment, Brookside Hotel & Restaurant meets expectations with a blend of classic amenities and budget-friendly service, offering a solid and reliable stay. Overall, Brookside Hotel & Restaurant is a commendable choice for a wide range of travelers, providing a pleasant and accommodating environment in Chester.
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